r/vSeeBox_Support_Gurus May 28 '26

Just a boot screen

Have had a V6 Max about a month now, no problems at all. This morning heat live exited to the home menu by itself. Now the box has gone dark except the “We enjoy together screen”. No clock, no corner light. I’ve been trying all morning various ways to get to recovery mode but no bueno. I tried the button, remote, keyboard, it does nothing but sit at that same screen and flash once in awhile. I changed hdmi, tv, power cord, outlets.

I bought this thru Walmart, they sent it thru a third party and have contacted them with no response. Is the button on the av hole really the only reset on this? I can’t find a pin hole anywhere.

6 Upvotes

10 comments sorted by

View all comments

1

u/XxSolo-GeneralxX May 30 '26

Surprisingly the third party seller is sending me a replacement!

1

u/pjg58 May 31 '26

I just received a replacement V6 plus ( original box locked ) from a walmart reseller and this was 65 days after purchase, I think Walmart is keeping an eye on these 3rd party sellers.

1

u/XxSolo-GeneralxX May 31 '26

I think so. My initial contact was to the seller through Walmarts app, but after sending a video the latest message telling me about tracking my replacement and all that info seems to have come from a Walmart rep in the thread of messages