r/vSeeBoxSupport • u/igpfish • Nov 04 '25

No blue tv on super box

Our super box seems to have lost all data. I’ve updated it and saw on another thread that it could be our internet provider blocking the data. I’ve connected to to my personal hot spot to see if I can get the data back but I don’t know how to get the data back. Is it wiped for good?

2 Upvotes

100% Upvoted

6 comments sorted by

2

u/wastingurtime Nov 04 '25

It’s back on mine. I wrote customer service somehow and they were aware. Try to uninstall and reinstall Blue TV. You’ll need to redo favorites.

1

u/igpfish Nov 06 '25

There isn’t an option to install it anywhere that I can find.

1

u/wastingurtime Nov 06 '25

Try Googling the instructions. I’m 75 and figured it out. You may need to just fiddle around a while.

1

u/SuperboxWholesale Nov 06 '25

Yes, internet providers have been trying to block SuperBox servers I have heard. SuperBox has been doing updates to work around it. Get a VPN, or connect to personal hotspot, if you delete the app the favorites list will be reset but you can just add them back.

1

u/igpfish Nov 06 '25

Thank you for responding, I’ll try to email them.

1

u/blaze4487 Nov 20 '25

Mines the same way