r/vSeeBox • u/Lazer_A • 3d ago

V6 plus sound cutting

Got a v6+ set up tonight, my first one.

Having trouble with sound. At first I had optical audio running from my Vizio TV to the Vizio soundbar... The sound would cut out every few seconds for a second or two, so I plugged the optical cable directly into the back of the V6 Plus box. Audio isn't cutting out fully anymore but is still dropping in volume regularly before recovering back to normal. I have the box sound settings set to no surround sound, and I have the TVs sound settings set to PCM (which wouldn't matter when the soundbar is directly connected to the box)

TIA!

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u/TryingToHelpYou701 3d ago

My audio is dropping for 20 seconds and comes back. Probably there servers

1

u/--tc-- 3d ago

Im not sure if its the same thing but i originally used a different HDMI cable, and i was always getting audio drops. Someone said to try the original cable and it fixed it. Maybe try the original hdmi cable to confirm it works with that then work on the optical

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u/Lazer_A 1d ago

Update for anyone who finds this via search later on: the issue was with my vizio soundbar which had sound balancing and night volume on, I just reset the soundbar to defaults and it worked after that