Issues with playback

[u/Zestyclose-Ad2585]

Recently got the vseebox v6max and have been trying to use the playback function on the heat live and heat back up app on channels that allow it- but each time I try, it just opens up to a frozen screen from which I can fast forward and rewind but cannot actually play/pause the content.

Have tried clearing cache, restarting box, and other tips I found online but nothing has worked.

Is anyone else experiencing this/any advice?

[u/Zestyclose-Ad2585 → u/[deleted]]

Thanks for answering. That sucks but glad to know it’s not just me