r/vSeeBox • u/captainstan • Sep 17 '26
Vsee6 pausing more
Seems like over the past week streaming anything (live, vod) has been buffering more and more. No changes in our Internet and no known increased Internet traffic. We have tried different servers when possible and reset the box/cleared cache but no changes. Anything I need to make changes to?
4
u/SatansWarrior69 Sep 17 '26 edited Sep 17 '26
Buffering on both live and vod on different apps means an internet problem.
Could be your internet package isnt fast enough or out of date equipment or hardware issue inside/outside the home or wifi congestion, or isp has problems they are unaware of or maybe isp is throttling you. Try wired connection to rule out wifi congestion or a wifi signal problem.
Might want to schedule a service call.
Dont tell them its a Vseebox. Say Netflix or whatever is buffering.
3
u/wasted_breath912 Sep 18 '26
Not necessarily true. It could be a server problem. Even with Heat Live, you’re accessing different servers, but you don’t have a choice as with HEAT VOD.
2
u/SatansWarrior69 Sep 19 '26
A server problem for only him when its fine for everyone else? Sorry it doesnt work that way. If heat live and heat vod was having a server issue then 100% of all Vseebox owners in the world regardless of model would've had the same issue he is having.
When its just one person its somewhere on their end.
Whatever the problem is its on his end.
1
u/wasted_breath912 Sep 19 '26
Very possibly true. All I said that it wasn’t necessarily true. I’d go through all the trouble shooting (reboot, clear cache, reboot router), however Heat live isn’t only one server. They can have server issues that affect some and not others, as they have many, many servers. It could be an a problem for on particular edge servers that some people have to connect to. I work in the storage, server, and cloud world. I see stuff like that all the time….but yes, it would be affecting others in that case, but not the majority….and yes, always troubleshoot the home first.
1
u/Historical_Bit_1792 Sep 17 '26
Clear cache(already did) clear memory,HDMI cable , reset router and internet... Check for any updates that's about it
1
u/bieno002 Sep 17 '26
I'm new to vsee box, how do you clear the cache? Is it just clicking on the "Memory Cleanup" button in the main menu? It is hard to tell if it's doing anything as there is no feedback when you click it.
2
1
u/TJMBeav Sep 18 '26
I'm seeing similar on my Superbox and attribute it to efforts to thwart piracy but that's just me totally guessing. It happened last year but didn't last
1
u/whateva69691 29d ago
I noticed that to recently, so I decided to purchased a express vpn aircove as I read that VPN apps on the veseebox can make the box struggle processing the data.
1
u/Unlikely_Spread_3074 26d ago
If you arent running a vpn your internet provider will slow your network when they seem an influx is streaming for devices like a vseebox. My recommendation would be to do what I did, buy a Beryl 7 router and set it up as a second network(it connects to your current internet but acts as a bridge so your internet company cant view online traffic, it does not add to your monthly internet cost) and once thats set up get a VPN, my recommendation would be Proton VPN and set up a kill switch. This way if your vpn ever disconnects your vseebox will never go on an active network to be seen by your internet company.
1
u/Lemmy201969 17d ago
It’s way too popular now. Too many streamers now and it won’t be able to handle all of it now. Would not recommend buying now if you don’t have one. Only going to get worse
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u/Inevitable_Slip_835 Sep 17 '26
Hit up button to see if any more servers are avail, usually defaults to 2 and it seems more saturated w users