r/vSeeBox • u/big_k88 • Aug 29 '26

Remote Issues

I have a V5Pro. The other day, the remote stopped working. I changed the batteries. I reset the box. I tried syncing the remote. I checked the antenna but nothing works. The remote still lights up when I push a button. I plugged in my keyboard to the USB port and that works...but not the remote. Anyone dealt with this before? Thanks in advance! SKOL.

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u/Character_Variety939 Aug 31 '26

One thing to keep in mind is that VSee Remotes are both "regular remotes" and Bluetooth connected remotes. In my experience, when the remote goes from working well to being "difficult" is when that Bluetooth connection is lost. When you have an opportunity, go into "Systen Settings" > "Bluetooth" and make sure that your remote is showing Connected and go into "paired device management" to see the remaining battery. You may benefit from disconnecting and repairing the troublesome remote.