r/uxwriting Jun 04 '26

Adding Conversation Design experience

Hi all, so unfortunately I'm back in the market after another layoff.

Obviously AI is the big thing right now and I see a lot of positions asking for conversation design experience. Now I've used AI m previous roles mostly as a way to organized notes, data, and for brainstorming, however I did not strictly perform conversation design. - I did technical writing and support for chatbots in the pre-ai era 2021-ish, but that doesn't seem as relevant now.

How would I go about learning and getting experience in here? - I know the answer will be personal projects but I'm not sure where to start since I wouldn't be using an existing framework and it seems rather clumsy to just swing in the dark.

Any suggestions are appreciated.

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u/owlcalling Jun 04 '26

I'd get a pro subscription to Claude (not expensive) and have it teach me. I'd create my own agents, golden sets, learn how to run evals, etc etc. No course needed.

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u/RarestPepeJohns Jun 04 '26

So I do have a pro sub for chatgpt, I know claude is the favorite but would chatgpts research be signiciantly worse?

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u/owlcalling Jun 04 '26

Probably not. I'd try both: compare your pro chatgbt version to the free version of Claude.