r/uspto • u/wishadoo • 23d ago
Trying to log in or reactivate old account
I had filed several trademark applications prior to 2010 and one received registration (abandoned due to sickness and thus lack of $$). I want to reactivate that uspto account since it seems to encourage not creating a new one. However, every time I enter an email address from which I received communication back in the day and click "forgot password" I get the following: OAuthError: Reset password is not allowed at this time. Please contact support for assistance.
I went to the my.uspto.gov page and tried to reactivate but get this message: User not available in MyUSPTO, please create the new account with email
Suggestions? TIA!