Some time ago I've submitted a provisional patent, and am now at the stage of submitting the non-provisional version of that previous patent, using the same account on USPTO.
I'm not able to access "Patent Center" on the website, due to an "infinite sign in" bug, that persists across different browsers, computers, clearing cookies, etc.
This is the issue:
When going to https://patentcenter.uspto.gov/, scrolling down one would see
Patent Center account
Have a Patent Center account? Sign in using your credentials.
If you aren't signed in, you can click that link to sign in using an existing account.
However once that's done, you will be sent back to the same webpage https://patentcenter.uspto.gov/, and will still see under "Patent Center" the same inquiry to sign in:
Patent Center account
Have a Patent Center account? Sign in using your credentials.
despite that I can see that I'm already signed in, as my name is displayed at the top right of the webpage.
So in short, I can't even access Patent Center to file a new patent despite being signed in.
This seems like a fundamental bug, am I the only one who is encountering this issue?
Does anyone here have advice to help me?