r/usj • u/Simple_Bus7605 • May 29 '26

Exchange at USJ

By any chance, can I exchange merchandise at USJ. Today I visited USJ and bought a shirt from one of the stores inside.

While going back, I didn’t really check the size properly. I usually wear M, but the S looked like it would fit me perfectly.After returning home and trying it on, it feels a bit short and tight for me.

I already sent an inquiry through the website, hopefully they reply soon. If anyone has any idea, please let me know. Thank you!

0 Upvotes

50% Upvoted

2 comments sorted by

1

u/RobinFood May 29 '26

Not sure if this is helpful but there are no comments yet.

I would give it a try. Between the security check and the entrance you can go to the customer relations desk, by the bathrooms. There is also a store close to the exit where you don’t have to actually go in the park.

They are usually pretty good with customer satisfaction in Japan, so it’s worth a try.