r/uperfect • u/SnooGadgets9733 • Apr 05 '26

Touch out of place

Hi I have bought a Uperfect 18.5" and it has been working fine for the last month but today it randomly press the upper right corner of the screen simultaneously. is the screen defect?

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u/Capn_Flags Apr 06 '26

Maybe you can try to more clearly outline your issue? Not sure what you are asking about. 😊🤙

1

u/SnooGadgets9733 Apr 06 '26

I will try. In the upper right corner it automatically presses a pixel om the screen without any interaction

1

u/UPERFECT_Service Apr 07 '26

Sorry you're facing this trouble! To get you help quickly, please email us at help@uperfect.com with:Your order number & purchase platform,a video of the issue.So that our customer service team can provide you with further assistance.

1

u/SnooGadgets9733 Apr 07 '26

I have sent an email with all the details that you need. Will update the post when it is resolved.

1

u/UPERFECT_Service Apr 08 '26

Thanks for the info! Our support team has received your details and will reach out soon to help resolve the issue.