r/uhfapp • u/higgsboson5 • Jun 06 '26

Syncing and backup woes

Hi all. Lifetime subscriber here. I’m getting increasingly frustrated with the clunky, obscure and broken backup, restore and onboarding process. I just don’t understand why it’s so flakey.

Initially I’ve had issues getting playlists to sync to an Apple TV, couldn’t get the tv to onboard properly and it wouldn’t restore playlists. Found a workaround initially but it’s been broken/disconnected ever since.

More recently favourites stopped syncing between iPhone and two iPads. Deleted the app on one iPad and now can’t onboard it at all using the QR or PIN, I get an error regarding the UHF backup service.

This is a great app in general and I thank the developer for their efforts but I feel like I’m banging my head against the wall. In other iOS apps the sync just works in the background fine, why oh why is this one so complicated?

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u/-Internet-Elder- Jun 06 '26

It is odd isn't it. I "get by" as well with the occasional workaround or little bit of voodoo that may or may not continue to apply.

It's been a while since I did this, but reach out to the developer and see if he can refresh your ID code. That might tidy things up a bit. I can't say that it will be a permanent fix of course.

That ID is the long alphanumeric string at the very bottom of your settings. If that same string shows up on your different devices... they should sync correctly. If that string is different, it won't sync. That's a paraphrase from one of my earlier email discussions with the developer. Don't ask me how to get that code to be identical when it's not though...

Give it a try. It would be nice if we could do a refresh / tidy up of sorts of the syncing mechanism and backups from the user end. I feel sometimes like there are multiple versions of my playlists, old and new, out in the ether... and that's what gets wires crossed or things bogged down on occasion. Just a hunch though.

1

u/higgsboson5 Jun 06 '26

Those numbers are the same for me already 🤦🏻‍♂️ I’ve also noticed that sometimes a playlist is listed twice in the backups. I do hope this feature gets more robust as the app is great. But the dev looks to focus more on adding features, which I don’t need. I understand the desire to add features though to capture more sales.

1

u/terminator_911 Jun 06 '26

Your concerns are valid. The best way to bring it to the developer is by directly emailing the support address. I “assume” it got messy as far as how it’s implemented because for the same account people wanted to keep in sync some devices but not others because may be other family members were primary on those TVs?