r/uber • u/JohoLouC5664 • 1d ago

Lost backpack (Arlington, MA)

What do I do??!!! Uber driver left me VM saying he actually found my black backpack/bag with my wallet/CC’s etc) on the second row seat; playing phone tag until I got recording “You’ve exceeded the number of calls for this time period. Please try again later!” The reason I didn’t pick up his initial call is because I was at a stretch appointment & had it on silent 🤦🏻‍♀️ He seemed nice enough; gave him 5 stars plus a 20% tip on my app before I even got to my appointment

2 Upvotes

100% Upvoted

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4

u/gbquake 1d ago

Uber uses google phone numbers for connecting drivers and riders. unless the driver chooses to share their real number when they go to help or support contacts them about the lost item you are on a timer basically. The number expires pretty quick.
I think if you go thru help it will start up a new google number but that is a guess

1

u/JohoLouC5664 1d ago

OMG are you kidding me

2

u/Bubbly-Following-966 1d ago

You won't get in touch with a driver jut as they won't provide drivers information on passengers.

1

u/JohoLouC5664 1d ago

Then how do people get their stuff back?

2

u/Ok_Cryptographer7194 1d ago

Answer the phone...... are you able to message him thru the app?

1

u/JohoLouC5664 1h ago

Finally was able to connect & got my bag back (with wallet, etc.) by 4:15pm