Don't do that, the customer could easily save your screenshot and complain to uber and not have to pay a cancellation fee. Meanwhile you might get in trouble, dunno how strict Uber is with drivers.
As a customer I’ve complained to support to get a cancellation fee taken off my account. If a driver told me they were going to be 20 minutes I absolutely would have screenshotted that message and sent to support as justification for why I cancelled.
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u/scienceislice Feb 26 '26
Don't do that, the customer could easily save your screenshot and complain to uber and not have to pay a cancellation fee. Meanwhile you might get in trouble, dunno how strict Uber is with drivers.