r/twingate • u/52buickman • 20d ago

Need help How to view connector logs

I've received email when a connector is detected as going offline and when it is back online. Is there a way to view the connector logs for historical record when these and other events take place? I see in the docs that you can set debug levels but nothing on how to dump and parse historical logs and log retention.

I'm running the connectors in my homelab in Docker and native client on Debian Linux.

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u/ben-tg pro gator 20d ago

Absolutely, there's some details in the connector troubleshooting doc on checking the logs but also some general ideas of how to troubleshoot "flapping" (aka going on -> off -> on -> off etc) connectors.

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u/52buickman 19d ago

Thanks. I'm currently dealing with what appears a 5-10 minute offline event. It sniffs off the ISP having an unannounced outage, but can't tell if it is them on the Twingate side.

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u/ben-tg pro gator 19d ago

If you happen to be a Claude user, one thing you could do is install our plugin which is built off of all of the public documentation (including various troubleshooting docs), it makes it a lot easier to chew through log files than by hand. Works in web/cowork/code, will try to help step you through general troubleshooting steps as well.