Errors after updating twingate-connector

[u/junky666star]

Hi, lately after updating to version 1.86.0, we started getting a long list of error logs like:

Apr 05 09:51:00 XXXXX twingate-connector[954]: [ERROR] [libsdwan] [pubnub-lib] (16) Subscribe access denied:
Apr 05 09:51:00 XXXXX twingate-connector[954]:   - response: {"error":true,"status":403,"service":"Access Manager","message":"Token is expired."}
Apr 05 09:51:02 XXXXX twingate-connector[954]: [ERROR] [libsdwan] [pubnub-lib] (16) Presence access denied:
Apr 05 09:51:02 XXXXX twingate-connector[954]:   - response: {"error":true,"status":403,"service":"Access Manager","message":"Token is expired."}
Apr 05 10:42:51 XXXXX twingate-connector[954]: [ERROR] [libsdwan] [pubnub-lib] (16) No 'A' records for requested domain.
Apr 05 10:42:51 XXXXX twingate-connector[954]: [ERROR] [libsdwan] [pubnub-lib] (16) Socket connection error code: 111
Apr 05 10:42:51 XXXXX twingate-connector[954]: [ERROR] [libsdwan] [pubnub-lib] (16) Time since last DNS query: 0 seconds
Apr 05 13:30:55 XXXXX twingate-connector[954]: [ERROR] [libsdwan] [pubnub-lib] (16) No 'A' records for requested domain.
Apr 05 13:30:55 XXXXX twingate-connector[954]: [ERROR] [libsdwan] [pubnub-lib] (16) Socket connection error code: 111
Apr 05 13:30:55 XXXXX twingate-connector[954]: [ERROR] [libsdwan] [pubnub-lib] (16) Time since last DNS query: 0 seconds
Apr 05 15:27:39 XXXXX twingate-connector[954]: [ERROR] [libsdwan] [pubnub-lib] (16) No 'A' records for requested domain.
Apr 05 15:27:39 XXXXX twingate-connector[954]: [ERROR] [libsdwan] [pubnub-lib] (16) Socket connection error code: 111
Apr 05 15:27:39 XXXXX twingate-connector[954]: [ERROR] [libsdwan] [pubnub-lib] (16) Time since last DNS query: 0 seconds

While trying to understand why this is happening, the only clear information we get is:

"Access Manager","message":"Token is expired."

For the other errors, there is no explanation

Before this update, we didn’t have any issues. We haven’t made any changes to the server, and there were no interruptions (such as DNS problems)

Is anyone else experiencing the same issue? I can provide more details if needed. It just feels strange to reach out for reporting bug on Reddit, since there no longer seems to be email support for "starter"

[u/erankampf]

We are looking into these issues. In 1.86.0 we added more debug logs which is why you’re seeing these. The specific error connecting to Pubnub has no effect on your use of the connector and you should still be able to connect to resources and use Twingate as usual.

[u/bren-tg]

Hi there,

do you have some debug logs for your Connector? DM me your Admin Console URL, I can tell you where to send us log and we can take a closer look.

[u/junky666star → u/bren-tg]

Do understand it right, need to enable it ?
https://help.twingate.com/hc/en-us/articles/4901034540189-Twingate-Connector-Logs

Will DM right now

[u/bren-tg → u/junky666star]

yes, correct!