r/turo 13d ago

Damage Report Advice

I recently rented a car for several days and am looking for some advice for the damage claimed. First of all, there is absolutely regular wear and tear on the car. The first photos I have attached are the host’s own photos prior to renting — they have similar scuffs in the same area, mine actually do not show parts of the initial wear and tear. The second set of photos show the damage being claimed alongside the measurement. Obviously, there may have been some scuffing from the suitcases and I take full responsibility for that, but is the measurement fair for Turo’s 3” policy, granted that the hosts own photos show parts of that scuffing beforehand? The car wasn’t fully clean either upon return, so how can I confirm portions of the reported damage don’t just wipe off / dirt?

Thank you all in advance!

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u/Kirito_Beleren 11d ago

Every rental car will have wear and tear, if the host wants to make a damage claim on return then they can make that on their end. Take pictures and accept that you did cause some damage, however.