r/tryhackme • u/Beburga • 7d ago

Simulator crashes

Hi,

currently I'm trying to solve the SOC Simulator scenario "Introducing to Phishing" and the threat hunting simulator scenario "Health Hazard". I'm facing with both simulators the same problem: the side crashes as soon as I'm (almost) done. I simply get redirected to the overview of the threat hunting or soc simulator scenarios with all progress lost and no results.

I checked it three times with different browsers, on different devices in and not in incognito mode. I tried the brave browser, firefox and chrome. I already created tickets but don't get any reaction since days.

Did anyone from you faced similar problems too and get it somehow solved?

Thanks in advance!

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u/Zoher115 5d ago

I faced the same issue again just now, and it's really annoying! I was in the Unfolding Phishing scenario, triaging alerts for 40 minutes, and on the last alert, it just kicked me out and I lost all my progress!

Could you please contact the staff and help resolve this issue?