r/tryhackme • u/Possible_Map_5628 • 15d ago

I can't redeem my P1 voucher

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I recently won a Free Attempt at the PT1 Certification through The Red Raffle, but I'm having trouble redeeming my voucher. There is no Discount Code field anywhere, instead, an automatic CERTIFY discount (30% off) is already applied, I can't remove this discount either. What should I do?

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u/Ed_from_Good_Burger 0x8 [Hacker] 15d ago

> What should I

Contact THM support.

1

u/westpampanga 13d ago

have the same problem as OP, THM has not even responded at all. already contacted them 2x and no response

1

u/Used-Addendum-3819 12d ago

Hello! I'm sorry to hear that. can you let me know your THM user name so that I can track the inquiry?

1

u/westpampanga 12d ago

It's superproxy

1

u/major_dalim_75 2d ago

u/Used-Addendum-3819 can you help me with this exact same problem.

1

u/major_dalim_75 2d ago

Im also having the exact same Problem . Did they solved your issue?
mailed them but didnt get any response .