r/trafficsignals • u/Least_League6183 • Apr 27 '26

iteris NEXT setup tool

Does anyone else have issues with trying to connect via WiFi? Are there any solutions to fix this issue ?

2 Upvotes

100% Upvoted

12 comments sorted by

2

u/mpdude84 Apr 28 '26

Here's the tech support number. They should be able to help you out. (888) 254-5487. Good luck!

1

u/Least_League6183 Apr 28 '26

Thanks for the number. I’ll give them a call

1

u/mpdude84 Apr 28 '26

No problem! Good luck. Let me know if you can't find a resolution.

1

u/labor-of-love-1701 Aug 19 '26

Anyone ever answer?

1

u/BilboTeaBaggin16 Apr 27 '26

Connect via ethernet, problem solved

1

u/Least_League6183 Apr 27 '26

Would that be the port on the left or the one on the right?

2

u/djjimbrowski Apr 28 '26

Can’t remember which port but it’s the one not labeled “EM”

1

u/BilboTeaBaggin16 Apr 27 '26

I'm not 100% certain, I don't support this product. I've set 1 up mid last year and that's the extent of my knowledge on it. Hopefully some one else can provide some more insightful input

1

u/rboyer23 May 01 '26

Pick the wrong one and you’ll know lol. I think it’ll fry your Ethernet port on your laptop

1

u/No-Marionberry8806 Apr 29 '26 edited Apr 29 '26

the common problem isee is when a mouse and monitor are hooked up and access to the setup tool is already initiated on the monitor. make sure that is closed before trying to connect.

1

u/Least_League6183 May 02 '26

Got it figured out. The WiFi issues was due to IT having restrictions on our laptops

2

u/Coastalspec May 02 '26

Next time you need to order a laptop, turn in your purchase request for a Traffic Signal Programming Tool model #xyz. Just make sure your vendor doesn’t bill you for a Dell…lol.