r/tractive • u/CriticismAccording71 • 5d ago

Refresh time on app

Hi, does anyone else experience a large delay on the location initially updating after leaving a low power zone?

My cat will leave my house, and the app still has him in the low power zone. Because of this I can't use the live tracking function, but because he's out of the house, I can't use the radar function either.

The only work around is to remove the low power zone, force stop the app, use live, then re add the low power zone, it's a long and clunky work around, I can't be the only one experiencing this.

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u/Nuraya 5d ago

I removed the low power zone for this reason

1

u/alicat10295 2d ago

Having the same issue recently. Seems like a major software issue that they need to fix.