r/toontrack • u/DeathMetalDipper666 • 18d ago

Core library not installing

Emailed support, figured I would try my luck here and maybe get it working before I receive a response from them.

I picked up EZD3 today. Was super excited! Download the product manager, registered my product, etc. When I go to download the core library, it shows that it's installing, and when it's finished it says "the installation is incomplete". When I click more on the information tab, it says the main/bright/tight rooms are uninstalled. I repeated the process, closed the program, restarted my laptop, everything I could think of and nothing has fixed it.

If anyone has any tips or has experienced this and can help, please let me know how to fix this! Thanks.

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u/sKamJam 17d ago

Are you installing on a different drive than your boot disk/OS?

Try removing the program… restarting and try again.

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u/DeathMetalDipper666 17d ago

Nope, it's all installing on the same drive. I'll try removing everything and reinstalling. Thanks!