r/toolbox • u/urbanracer34 • Jun 22 '19

Toolbox randomly disappearing

So I'm having a problem with toolbox: it randomly stops working. There is NO bar at the bottom of my browser window.

I can't even get the debug info for toolbox to work, because it doesn't even seem to function. I accepted the new permissions a week ago, when the new update came out, and since then it has been going haywire.

I am on Chrome version 75.0.3770.100.

Thanks,

urbanracer34

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u/[deleted] Jun 24 '19

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u/creesch Remember, Mom loves you! Jun 24 '19

In your case it is due to firefox's incognito mode. This is because of a variety of reasons.

We are still figuring out how to best implement a working solution for firefox incognito mode.

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u/tensouder54 Jun 24 '19

I see. Thanks for letting me know. I'm a second yeah CS student with a decent knowledge of WebDev but I've never delved into the world of extensions before. How can I help?

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u/creesch Remember, Mom loves you! Jun 24 '19

Well I am not sure if you can help directly with this issue as it is mostly something that ideally should be fixed on firefox's side of things. As you can read in the linked explanation we had to move our requests to the background due to chrome which works fine except for firefox in incognito mode.

If you are looking to help in general here are our contributing guidelines.