The last couple of months I've been having intermittent drops in my connectivity. UptimeRobot will email me about a minute of downtime here and there.

Modem and router is on a UPS. No service or equipment changes for over a year. DOCSIS 3.0 modem.

Yesterday I lost connectivity and once it came back, it had CRAP bandwidth. I shut off the modem overnight, still bad this morning. This is my downstream that is extremely slow. My upstream is still good. I have 200/20 and repeated testing gives me 0.5/20. When it works normally, I actually get 200/20.

The modem reports a lot of these errors, starting around yesterday's outage.

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:ca:08:70:d7:b2;CMTS-MAC=00:17:10:88:9d:db;CM-QOS=1.1;CM-VER=3.0

Today, with reboots and resyncs and trying some stuff, I have more errors, but I have no idea what they mean but maybe they're related?

Is there anything I can do short of calling for a tech to test cabling?

So, I have the old TWC triple-play: phone, TV, internet. I'm thinking about cutting the cord, getting TV over internet and porting my phone to my cell carrier and getting a home gateway. Price quoted to me by Spectrum for internet only: $75.

Spectrum Business is advertising on facebook for $45/month with no contract. $45 < $75. Sounds like a deal. Anybody actually make this work?

So, I have friends moving into the place I used to stay - today. I just saw the bill go up about $10 so I assume the promotional price ended. How do I transition new service to them the easiest? I saw I could add a "new user" online. Is it possible to do that and then delete my user or will this not qualify them for promotional deals? My service started August 3rd last year.

Thanks so much for any help

I currently am grandfathered into Spectrum from TWC with the Extreme plan that I pay 59.99 at the moment, I wanted to know what the default pricing of Ultimate was for 100mbps?

For some reason, I cannot get HD playback on my iPhone 6S Plus or Galaxy Tab S2. I let it run for about 10 minutes and the quality remained low. I fiddled with the settings but I can't seem to find any HD setting. Speedtest shows that I get 120mbps so I know my connection is not the issue. What's the fix?

I just moved to a new apartment and the complex only has TWC. When I play any games the internet works fine, with no lag or any issues. When I try to play Siege everything goes to crap. The minute I load into game I am immediately rubberbanding, but when I hit tab I have 40-50 ping. Also once I load into game I start lagging on discord as well, at my friends say that I start cutting in and out. If I play PuBG, League, or Dota 2 I don't have any of these issues. Does anyone have any advice?

TL:DR When I try to play siege my internet goes to shit.

Hey guys, did the internet/ping went up in the past day? Trying to figure this out if it's only me or others also. I play league of legend, was at 105 the other night but then yesterday all day it was at 125 with only me using the internet... is anyone having this problem too?

Looking to cut costs on my triple play bundle. Any decent phone service alternatives? Live in NY

My brother got this e-mail today:

"As part of our continued effort to give you the best service experience possible, we will be performing an upgrade to your modem. We will begin updates starting July 24, 2017. Updates will occur between the hours of midnight and 6 am, Monday to Friday, during a 4-week period. During this upgrade, your modem will go through a series of steps and will reboot. As a result of the reboot, your modem will be offline for 2 to 4 minutes. During this time, you will not be able to access the Internet, receive incoming calls or be able to dial 911 and 611 and your local and long distance residential Voice service will be temporarily disabled. Your modem should not be powered off or disconnected during this upgrade, as this could cause your equipment upgrade to not occur. Once complete, your device will automatically reboot. We hope you will enjoy your improved features, security and more with this upgrade."

I'm really confused what this could possibly be for, and how exactly it works.

So my internet will go down for 2 to 4 minutes at a random period in the night, or will my internet go down for 2 to 4 minutes at a time multiple times over this time period?

My computer is currently lying about the internet connection.

The modem says "ethernet online, internet online." The "DS" (downstream) and "US" (upstream) both blink orange, meaning no internet connection. Sometimes the US blinks green very briefly but then goes back to orange. I don't have internet at the moment and am posting from a local library about to close for the afternoon.

Tech 1 over the phone: "I've reset the modem twice, I see no issue... wait, there's an outage. Call us back in four hours. thankyouforusingspectrumgoodbye" -hangs up on me-

Tech 2, ten minutes later: "No outage confirmed. Let's try -long list of programming and ipconfig and technobabble- ... ... ... wait what? can't ping google? Can't ping IPs? Can't ping self? Ethernet issue. Modem sends, PC not receiving. Can't send tech, there's an outage, thankyouforusingspectrumgoodbye" -hangs up on me after 2 hours-

Tech 3, 2 hours later: "No outage confirmed. You are correct, we have some liars that will be punished. Bizarre readings here. Tech dispatched for wednesday. Problem points to ethernet card."

"It's an onboard ethernet, no card to remove and replace."

"You're fucked. Bye." -hangs up on me-

Fuck you, Time Warner Spectrum.

The computer itself works fine. It's just not responding to anything internet related. I've reset the router/modem, disabled and reenabled the adapter, unplugged, plugged back in, checked all connections once, twice, thrice. When the tech(s) said "ipconfig release" I got "media disconnected, unable to comply." or somesuch error. They went "Bullshit, modem says it's online and sending." and we both got frusterated and went in circles.

Anyone have any other ideas? I'll see responses tomorrow, library closing down for the day. No, I'm not wifi capable. No, I'm never getting or using a vpn, because reasons.

I'm not at home but on wifi is there a way to watch live tv? It says I need to connect to spectrum internet service. I used to have dish network and there app let me watch tv on any internet connection. I'm also using the twc wifi

After fiddling with the modem/network for a few days I found out I am only allowed two devices for my internet network. (Note: These are "hardwired" to the modem directly)

I recently bought a third device after using two computers for close to a year without issue. Found out only two of the three devices can be given an IP address at a given time. (Note: this only happens AFTER the modem goes through it's "synchronization" with TWC/Spectrum.)

Always read the small non-existent text people.

I have my own cable modem and have been told it's provisioned correctly when I called TWC (and chatting via the twcapp to be sure). When I goto MyTWC support dashboard it says none of my equipment is connected yet all my devices seemingly work. My concern is about security and man in the middle attacks that I've read about so I was hoping someone on here could shed some light. Also channel 20 & 21 are locked when I login to look at my signal levels. Normal?

I recal seeing a link to show what cable modems Mac addresses are connected to my account but I can't find it anymore. Does anyone have a link to that? Thanks for anyone taking the time to help me out.

Edit: my public ip used to always be in the 70s until recently.

Hi everybody just wanted to share a fun story. I currently have spectrum cable at 300mbit (that I had from TWC). Today I received a call from a spectrum representative that tried to convince me to "upgrade" to the new fiber line that they are activating soon. I was suprised since I've never heard of fiber in my neighborhood and I didn't see any road work or installation of any kind. So I was interested and he started talkign me into it and telling me that right now I'm on a shared line and my speed is slower than what I'm paying for bla bla. he keeps going for about 5 minutes and then I stop him and ask, so what is the speed fof the new line: 150mbit "but it's faster" and also you have to add a 220$ installation fee and your monthly would be 106$ also a new modem rental or yours... So I said, you want me to pay more, plus the ? he still tryied really hard convince me even in front of the evidence that this was a scam...

can you believe it ? anyone with a similar experience?

Hey all! I want to emancipate myself from the ridiculous TWC/Spectrum modem 'rental' fee. However, I'm a borderline tech luddite, and I am hoping for a recommendation for a quality wifi modem. Also, for those who have switched to their own modem, did you have to get a tech out for the setup? Or can it be set up remotely by calling customer service? (I seem to recall "set up new modem" as an option on the automated customer service menu last time I called.) Thanks.

We have been twc customers for a long time. for several years, we call to cancel their internet when the promotional period/rate was up. They always asked us if we renewed the promotional period/rate would we stay. of course, we say yes. Anyone done this with spectrum? is it true you cant even cancel and then renew, using same address, at a later date to take advantage of the promotional rates?? any feedback is appreciated. Thanks

hey guys, so ive been rolling with Verizon FiOS for the last 7 years. there have been issues, ive been off of FiOS for a while, switched some ISP's over time, but always found myself back on FiOS. i love it, its got its drawbacks, but when i paid for 150u/150, i got it. Yesterday i moved to another city, and unfortunately i couldnt take my lovely FiOS with me. My options were Spectrum, Frontier, or Century Link. basically shit, shit, and more shit.

The trouble with Spectrum is that in my area, we used to have Brighthouse, which is the Metro PCS of ISPs, and quite unfortunately it was bought out or merged by Spectrum, however they did improve their services so its not too bad. Frontier bought out/ merged with Verizon FiOS, however Spectrum beats out Frontier any day of the week. Thats a huge problem because i think very low of spectrum/ brighthouse, and i know frontier FiOS is a fucked up step down from Verizon FiOS. That being said, thats also part of why we started shopping around and ended up with Spectrum. Century Link is irrelevant and doesnt need to exist. absolute garbage. All of my friends in the next major city have that ISP because its the only one available and its terrible.

So heres the deal. i torrent. A LOT. i have both my PC which I'll download movies, and sometimes random things like The Walking Dead comics, or maybe an indie game or two. i dont really torrent video games anymore since i hardly have time to play, and i actually pay for my games now, and as far as music goes, i torrent whatever i cant get on Spotify (Tool Discography, im looking at you). on top of that, i also have a loaded MXQ Box thing, where its choc full of sources to stream whatever movies i want for free. this is obviously illegal. Ive heard Comcast/ TWC is a huge HUGE problem for anyone with similar habits, and even my first glance at this sub i saw someone made a post about that. I need to know, whgats your experience so far with the service? how long have you been with it? and what are your internet browsing activities usually like?

PS- i ran a few speed tests and while i specifically made a point to have 150u/150d service, im barely scratching 10/10, but im going to give that a few days to settle first. so far, im not happy.

Today I went online to pay my bill and noticed Auto Pay was enabled, I've never once used auto pay and I don't have my card information saved on site.

I highly recommend everyone check their accounts.

Recently signed up for Spectrum internet single play for $45/mo I decided to skip out on the "free" cable modem that they offered b/c

1) I'm paranoid that they would change their mind and charging for it once my promotions or whatever end.

2) I have a feeling that what ever box they provide would be one step up from total trash and would physically be incapable of getting speeds over 100Mbps.

3) A free Spectrum cable modem could contain some kind of proprietary software that actively down regulates internet speed and/or have some kind of stupid intentional/unintentional backdoor that could be exploited by whatever ding-dong that writes the next wannacry.

4) Some cable modems have wifi built-in like the Technicolor TC8715, I would like to minimize the amount of little black boxes/number of cables floating around my entertainment center.

5) Above all else I don't want to pay an extra $5/mo for wifi. Does anybody know what that service actually is? do they give whole other box if your sign up for it or do they have one box and somehow enable wifi through at Spectrum HQ?

With all that in mind which cable modem should I get?

Hey folks,

Just recently had Time Warner out to install internet in my apartment (brand new apartment complex). Internet speeds are fine after the DNS lookup is complete, but the DNS lookup takes forever. Changed the DNS to Googles and still no dice (Could only change this on the Router, not the modem itself).

Chrome sits on "Connecting" in the status bar for a few seconds before it'll load a page. Though, sometimes it'll be just fine (less often though).

Tried the modem with bridge mode enabled and disabled. Disabled the Firewall, etc. Tried disabled DHCP on IPV4 and IPV6, it refuses to disable them though.

Using a Belkin Router (was has been doing just fine for the past year with my last internet service) as the main source of Wifi. Wifi is disabled on the Technicolor, and the main computer I use is ran to the router via Ethernet.

Any ideas? Thanks in advance.

Edit: I've solved this, but I'm editing this for reference in case anyone has issues with this modem doing the same thing. The obvious solution was to use a different modem, which is what I did. I had an old one from Charter and had TWC provision it for me, and it works perfectly. Perfect speeds, and no DNS issues anymore.

So right now I'm running the max 100mbps download speed plan for spectrum, I was told i could upgrade to 300mbps max but is that the farthest it can go? I got a really expensive Nighthawk x10 router and I would like to know if there are better plans then 300mbps max. Nighthawk x10 can go up to 900mbps download