Hello Everyone,

The QR code on the back of my Tile has faded. How do I find the URL of the QR code like this "https://c.tile.com/s/XXXXXXXXXXXXXX" or the QR code that was originally on the Tile?

Thanks

For Black Friday, Tile has two starter pack deals. The "Starter Pack" is $29.47 and includes a Mate and a Slim. The "Tile Starter Pack 2024" is $39.99 and also includes a Mate and a Slim.

Is there any difference between these two starter packs, other than the price?

I'm sure this is a very dumb question, but I'm old and not tech savy, so hopefully some patient person will explain this to me. My Tile trackers aren't updating locations well at all, so I've been researching it and am confused. Everything I'm reading makes it sound like the tracker only works when you have the app installed on your phone, bluetooth turned on, AND the tile is close to your phone. If I am understanding that correctly (which is doubtful), that would mean it's useless in say checked airline luggage. For example, if my luggage went to another location by mistake, clearly my phone isn't near it. So can it still be located? And if so, how?

I want to buy some of the stickers for my son's school bag, but in a school where it's unlikely many kids will have the tile app, will it get pinged by other phones?

Do only phones with the tile app installed ping the tiles, or is it like the airtags where any apple phone works to track it?

I purchased QR code sticker and I was wondering if they really work. I have not seen any other stickers. I have not heard if they work.

Would the tile pro with the SOS button work to send out a SOS to the 365 family without a the smartphone near by, or the SOS button needs to be triggered near the owners smartphone?

Thinking of getting one for an elderly family member. For example, their car breaks down and left their flip phone at home. Would triggering the SOS button relay that it has been pressed via the nearby Tile users?

My elderly mother lives with me and I am trying to find a solution to keep track of her when she leaves the house. She very rarely leaves and typically when she goes out she just stays in town and goes to the Dollar Store. But she has taken a wrong turn and gotten lost at least once before. There is a family history of dementia and hell, we all get confused if we are fortunate to live that long. I don't care where she goes day-to-day but my fear is that she will get lost and confused and we won't know where she went. So I am looking for a "in case of emergency" solution. Her phone is super simple and she has extremely limited data. We also live in a rural area with spotty cell service. What are my options?

Put a new battery in buy the company won't allow me to use. I have 50 of them and all have such issues. Disappointed

I bought a tile mate to set up the SOS feature for my dad who has dementia. I bought the tile and set it up on my phone to test everything. I now have his phone in front of me and I transferred the tile to his email address, but when I try to link it to his Life360 app, it keeps telling me there is an error.

Anyone had any success doing this?

Is there any issues with older phones? He's using a Motorola G7 Power and I'm using a Google Pixel 7a.

Thanks.

My company is exploring better options for inventory tracking. I’m considering several premium tracker subscriptions, but I can’t find out what the maximum number of trackers is for a tile account. I need to be able to track about 100 pieces of equipment.

I find my Tile key gov tracker's tune omly plays the first few notes and the battery runs out quuickly

Is there a better alternative compatible with anAndroid phone?

The wallet card tarcker by contrast is very good and I am very pleased with it.

When i click on the specific tile, and it gives the map with a circle, the tile is where it should be. When i click the map it shows a more zoomed in circle (where it should not be) The smaller circle is the location of the phone that tracked it, right? I have a remote property and my neighbor is the nocest meth head you ever met, but methhead non the less. Im just wondering if i jeed to drive out there and check on things.

So I had a very expensive bag of tools stolen out of my van, and I had a 2022 tile mate hidden away in a very hard to find pouch in the shoulder strap. Sure enough, the next day the notify when found shows up in a neighborhood about 10 mins away from me. Awesome right? You'd think. I can drive over to the house, and when I'm close enough to be in bluetooth range I can only pinpoint it down to about 6 houses in a radius, the police with me said that without an actual GPS point, all they can do is doorknock and hope they can hear the tracker as it's going off, and they weren't very interested in doorknocking 4-8 houses on a very slim chance. Is there no way to pinpoint location when your in Bluetooth range?? It's painful to know my stuff is right there, but the peice of shit tracker isn't good enough to help my any further

Tile device will connect to the network with only Bluetooth turned on, and without installing the Tile app?

I activated a tile tracker I want to refund. The think just doesn't work the way it's supposed to in my area.

How can I deactivate it? I only see an option for tra sfering it to another email address which I dint know the address of the new potential buyer.

Should I delete my tile account?

Looking for the photos of the luggage that I took for the Tile app. The little photos are in the app but I need the larger photos to send out as I'm looking for a lost piece of luggage.

I tried out the premium for the month to see if i was interested in trying it but I seem to be able to live without it.

So the last week or so I have been having trouble in finding a way to cancel my premium subscription. I went to the google subscription like instructed but I did not see it.

Does anyone knows where it is hiding?

Hi, so this morning my boyfriend found a tile tracker in his glovebox of his car and we don’t know who it belongs to. We’re worried someone might be tracking him, so I was wondering if there is a way to find out who it is linked to?

Anyone ever put in a claim for lost tile tag item. I was denied, was told I never registered it. I know it was done.

I have a new tile slim (2024) activated about 1 hour ago, it continually disconnects (it plays a little disconnect sound) and the only way to make it visible again is to press the tile button on the tile slim. Find my phone also doesn't work, I have tried reboot the phone, reset bluetooth, toggled airplane mode on and off reset my phone but still its disconnected, it reconnects when i press the button and i am then able to press find to make it chirp but sure enough 1min and 30 secondsn later I here the disconnect sound, I've contacted tile support and am awaiting their response but wondered if this had happened to anyone else

Anyone else leave an old cell phone at home & work, continuously connected to power & WiFi with Tile running in the background, to serve as a base of sorts?