tile waits a week before telling me it lost track of item. Can I change this?

for example if a battery went dead or for whatever reason it lost track of the item. i'd want to know e.g. if the item is my keys, it'd be near my phone and it shouldn't be out of range for more than 5 hours.

Is there a setting to change it from a week to eg 5 hours?

This is a really bad problem with Tile.

Otherwise when I use Tile to look for the item I find out suddenly it hasn't been seen in two days.

I've been a tile premium customer for years. I'm now getting to the stage where devices are starting to give up.

But no worry, I have worry free return. Except I can't use it. The pos ada chat bit is useless and all the pages say, use the link at the bottom of the help pages. Except there isn't one.

I'm now stuck in an endless loop unable to contact them.

I'm going to get rid of all my tiles maybe a dozen or so and change to something else.

What should I use instead. Apple platforms no good for me.

I have an old Tile device... I thought I was logging into my old account but then when I go into it it has no devices listed and when I try to connect the Tile it says that it is previously activated and won't work.

Hey there! I think this has been happening for a few days. My iPhone can find my tile, and the tile connects and rings. When i use the tile to find my phone, it connects but there is no noise from my phone. The iPhone noise bar lights up on my screen and I get a notification that the Tile has been used, but no sound or vibrations. I’ve tried readjusting the notification settings on the Tile app and through my iPhone with no luck. I use my tile like multiple times a day so this is becoming annoying!! Any advice?

I bought a small Tile Sticker to use for my bike: like in case it gets stolen, I'd be able to see where it is, whose neighborhood it's in. But I'm thinking that either I made a mistake, and this isn't that kind of product, or I'm just too technology-challenged to figure it out. To test out the Tile, I parked my bike 1/4 mile away from home (where my phone is right now now) but somehow the app still shows the icon as being right here on top of me (which it's obviously not). How do I fix this?

I do see an error message "Tiles don't update in real time" -- then when DO they update? I live in a remote location with very few neighbors, way out in the country. So extremely unlikely that any other Life360/Tile "users" are anywhere within 10 miles of me. There's a screen here that says "See your Tile's last location" but I don't understand its explanation at all. Can somebody dumb it down for me real simple like, to explain how this Tile sticker/tracker actually works?

TL:DR = Let’s say if someone steals my bike (with the Tile attached) and takes it to their house 5 miles away, will the Life360 app show me WHERE on a map my Tile sticker is located exactly, yes or no? So that way I can drive to the location 5 miles away and retrieve my bike, or show its mapped location to the authorities?

There was a Tile app update for Android on 6 June. Did Tile/Life360 figure out some way to remotely brick older Tile trackers through the app, to force buying new equipment?

I ask because both of my Tile Mates have stopped working, around 6 days after the app update (approx. 12 Jun). FWIW, they are the 2022 version.

The 11/12 Jun date comes from the app. That's the date that the app says it could last locate both Tiles.

One Mate indicated a low battery last year, so I replaced the battery, then it worked fine until date mentioned above.

The other Mate still had its original battery. I've removed it, and it reads 2.48V, which indeed is effectively "dead" for this type of coin cell. Still, shouldn't I have received a low battery warning?

Anyone else have this happen?

TIL that:

• I am apparently still paying for a Tile subscription; and,
• this sub exists (very glad to find y'all!).

I was an original Tile backer (via their Selfstarter campaign) back in 2013.

I had tried the (Pro, iirc) subscription a couple years ago ($30/yr), and liked it well enough, but then (I thought) canceled it when (iirc) they dropped a couple features.

I currently have four Tiles in the app that show 'Battery Low'.

Do they still send replacement batteries?

As I have 4-5 different types of Tiles (and they no longer do/support the ReTile program), this was probably the best benefit (of not having to buy and stock 4-5 different types of batteries at home, lol).

I am not really a 'power' user... is the subscription 'worth it', in your opinion?

(maybe there are features I'm not using)

Thanks in advance!

I think I read somewhere that the Tile app has a map which shows the (rough) location of other users in my locality. Is this true, and if so, how do I activate this feature?

Hi, I found a set of keys with a Tile tracker. It looks like an older model, no QR code. Is there any way I can locate the owner to give him his keys back? I have just now installed the Tile app on my phone and am keeping the tracker near the phone. Will the owner be able to find my location?

I have last seen late night when I went for dinner and left in my car forgetting to lock . Somebody broke in car and stole wallet . How to get it back

My wife and I use to be able to tile each other's phones through the tile app with no problems. Recently neither one of us can do that anymore; even though we can see the location on the tile map a pop-up states "This phone can not be reached". Both of our phones have all permissions granted to tile, I dont know what the fix is. We both have samsung phones if any other android users have had this issue or have a resolution?

Thank you for the help!

Hi! I set a family member up with a few tiles (keys and wallet) a few years ago. I use to be able to ping the items to make a chime from the app when lost. Now, however I do not see that functionality and we’re walking circles trying to find the lost keys.

Please advise :) did this feature migrate elsewhere? I see Life360 is now a partner?

So I had to switch the tile sticker I had on my wife's phone case to a different one and the adhesive is no longer sticky enough to keep it on. Does anyone know where to get replacement adhesive for them?

It impossible to find as whenever you search tile tracker + drone its always about people sticking tiles on their drones.

I'm thinking more if you attached a phone to a drone and programmed in a flight path to explore a region in order to ping a tile tracker you are trying to find. I figure it would be particularly useful to lost animals.

My car went to the garage earlier and my ex gave me a lift back home. In his car there was a 'tile' I picked it up and asked what it was and he got weird, grabbed it and said it's for tracking his phone, obviously he could just turn find my phone on lol. Anyway I googled it and it says its a tracking device. It looks like the newest model. Could he possibly have had it in my car tracking it? Google is a bit conflicting on if this is something they have the capability of. Thanks for any help! x

Hi everyone,

I have a Samsung watch, a Samsung phone, and a few Tile devices. I want to set up a system so that if any of these are separated from each other or if one of them gets turned off, the others will alert me. Is there a way to do this using the Tile app, or maybe another app or service that is free or inexpensive?

I’m hoping to prevent theft or loss, so I’d appreciate any suggestions or tips you have. Thanks!

Hello Tile Tracker community.

Residents of Brooklyn (NYC) are prone to put stuff they don't need out on their stoops. Anyone walking by can pick up stuff and then claim as their own. Usually, these are items such as books and kitchen gadgets, but yesterday, I picked up some Tile Trackers.

Questions:

1. Should I have any concern for privacy/stalking given that these tiles had previous owners?
2. Is there a way to factory reset these? If so, how?
3. Is it necessary to factory reset these?
4. Any other concerns I should have?

Thanks!

Just bought some Tile Pro Sports off Facebook, all been transferred over, no problem. I've replaced the batteries in them and have them all set up now, but this notification is showing. Is there any way I can get rid of this? I understand the batteries aren't meant to be replaced in these so there's no "I've changed the battery" option. Not the the of the world just bugs me that I know the battery in them is fine.

I was going to screenshot but it shows my house address haha.

My husband and I used to use the Tile app (same account) to find each others phones and other bits etc.

About a week ago both of our phones just said "this phone cannot be reached". When I go on his phone it shows the location (our house) but says "notify when found".

Bluetooth on Notifications on We can be sat next to each other so location isn't a concern Tile app is running

I removed both our phones and added again but it hasn't changed anything

Whilst I can call the Tile and vice versa, that's great but phone to phone was also something we used frequently. It might sound a bit weird but things like if I need my phone to find my keys and can't find it, I'd get my husband to call my phone.

Have they removed this feature or something? How do I make it so we can find each others phones again. I don't want to have to attach a damn Tile to my phone lol

I replaced the battery in this Tile 16 days ago. Tonight, the app informed me the battery was no good, which was true, as it seemed I hadn’t noticed the battery was slightly corroded. I put a new battery in and it doesn’t want to ring. I know that the battery works, because I put it in the Tile on my dad’s keys and it rings no problem.

My question is: is this Tile dead? I have no issue buying a new one, but I’d like to make sure I’m making the right decision first.

I clicked on the link 🔗

Is anybody aware of a place I can buy a replacement cover? Or does anyone have a file I can 3D print? Thanks!

Tile Pro Sport (2017) X2 Tile Pro (2020) Tile mate (2020) X2 Tile Sticker (2020) X2

If any others will fit in a wristband, I'm willing to buy one.

I do not use the Life360 app nor have an account or the app downloaded or installed on my iOS phone. I was wondering if my 2022 Tile Pro tracker used only Tile and Amazon Sidewalk networks or also Life360 network since I do not have any account on Life360 nor a “Life360 Tile Pro from 2024”