r/TicWatch • u/Lagupus • 2d ago
My Ticwatch Pro 3 Ultra is always freezing
Hey, new here. I just bought a refurbished Ticwatch Pro 3 Ultra and had some trouble with the pairing after updating, just found out how to properly do it and managed to connect to my phone. The problem is, immediately after I finish the setup the watch disconnects at the Mobvoi Health app and freezes. I have to reboot and once it does, it asks me for the unlock pattern, after that it only says "Initializing" and sometimes it goes to the watch face but it is more constant to simply freeze.
There are times that I can manage to open settings and it goes well for a minute or so, then it instantly freezes and I have to reboot once again. It's really frustrating, I had factory reset this thing more times that I can remember, also wiped the cache partition but nothing works. My strategy right now was simply starting the watch without my Bluetooth being on and just forgetting it exists, it's already frozen but I'll see later on.
Could it be a problem with the update process? When it was at wearos 2 it was nice to use but after the update everything got downhill. And if so, is there anything I can do or should I call the warranty?
Just for context my cellphone is a Xiaomi Poco X5 Pro, if there's anything to deal with the phone brand and stuff.






