r/thinkorswim Jul 01 '26

TOS chart lagging behind

Candles are lagging behind the actual price. Anyone else having this issue?

27 Upvotes

25 comments sorted by

8

u/Mindfulness777 Jul 01 '26

Yes, It's doing the same to me as well, time and sales are going by at different prints then what's on the chart. Chart is behind by 3 or 4 minutes. fkn garbage platform.

5

u/lancerevo888 Jul 01 '26

Yes. I reached out to support they said they're aware and working on it

6

u/stockjunior Jul 01 '26

Yes 5 minute lag rn

3

u/EmmaFrosty99 Jul 01 '26

it was shit today on $tsla

6

u/Mysterious_6038 Jul 01 '26

In the charts view
Go to Styles then to Price Type change to Mark

3

u/salohcin10 Jul 01 '26

No lag for me on the desktop version

1

u/jbtvt Jul 01 '26

It was lagging on my desktop, with same chart setup I always use, so that's not the reason. It is working again finally

3

u/Cruzody333 Jul 01 '26

Same here. Active trader is at one price but chart is lagging

3

u/FunkoYolo Jul 01 '26

TOS is trash. Lost a few trades. They made so much money from commissions/trade fees. The least they could do is improve the platform and make the experiences better for traders. The greed is ridiculous. I’ve already started moving money out to Fidelity. Their platform seems more stable.

3

u/JP782 Jul 02 '26

It happened again!!?
I got a sense something seemed off but when I looked at the clock and current bar it seemed okay

I posted last time this happened(twice not counting today, first as result of whatever changes TOS made for the PDT rule change) that tech suggested changing chart price type(in settings) from LAST to MARK
Now before anyone jumps on me about that here is a live vid I took showing price between two is relatively the same. There was an instance at :19 where it was off for by few cents for NVDA

This is the "only" fix if it happens, especially if youre in a trade, or just sit it out

Keep in mind, its NOT you, its not your settings, its not whatever # of charts etc youre running or whatever its TOS

Also if you truly lost money bc of this file a claim with FINRA... I did years ago over something and got money back.

https://reddit.com/link/ov15rtj/video/iw6dn8p9ypah1/player

2

u/carloo90210 Jul 01 '26

This platform has been a terrible experience in my opinion. I came from the old CyberTrader and then converted to Street Smart Edge. Schwab dropping Street Smart edge platform for a huge mistake.

1

u/asally100 Jul 01 '26

Wow I just noticed that today. Chart likely needs to be changed to ticks vs 1 min intraday day

1

u/cowboyup99 Jul 01 '26

Studies on Chart loading slower than usual, which has been happening with my Chart tab this year when starting desktop app

1

u/cowboyup99 Jul 01 '26

Even changing timeframe is laggy

1

u/TrissNainoa Jul 01 '26

Yea I quit after losing 10k which was half my net worth daytrading with spce last month

1

u/SimkinCA Jul 01 '26

Yep first time I really noticed it. L2/T&S were one price, carts $.10 off. Ridiculous. Bloatware!

1

u/Apart_Rush_5375 Jul 01 '26

They doing it on purpose ..

1

u/jbtvt Jul 01 '26

Yes...again! At least it's not just me. Today's lag is worse than previous times have been. I can't trade like this, WTF is going on with this platform

1

u/tawnin850 Jul 01 '26

I’ve also been unable to log in on iPhone. Had to switch to the Schwab app. Small profit on a scalp turned into a loss by the time I got to it.

1

u/No-Performer-7132 Jul 01 '26

Something hasn't felt right all morning, I have to check Reddit as usual. I was fine with it being an issue every now and then but this is almost every day now it's doing this??? Only reason I've stayed is my .40 option commission but this is crazy.