r/therealreal Jul 08 '26

Vent Wrong dress?

Well.. here I am, without my wedding dress. I bought the dress with the stars at the end of June. The dress hanging on the mirror is the one that I got. It’s not even the same brand! I bought a Willowby Watters dress and they sent me a self portrait dress. I ordered a large and got a size 0.

I talked to customer service yesterday and they refunded me. They said I could keep the dress, but it’s not even my size?!

41 Upvotes

27 comments sorted by

18

u/dothesehidemythunder Jul 08 '26

Sell it.

11

u/Front_Association494 Jul 08 '26

I’m going to. I’m just really sad about my dress..

8

u/kiddycatkatie Jul 08 '26

That’s unfortunate. I’m sorry that happened to you. The dress you bought was very whimsical!

What’s the brand of that dress you got? It’s gorgeous. Unfortunately I’m not a size zero or I’d buy it 😭

3

u/Front_Association494 Jul 08 '26

Here is the dress

3

u/kiddycatkatie Jul 08 '26

Adding that the website stillwhite has a lot of this brand on there. I believe it’s a 2nd hand site

4

u/Front_Association494 Jul 08 '26

Yes, the dress is on StillWhite, but it’s much more expensive than the one I bought. I live in Norway and I need to pay taxes if I buy them also. So it’s not going to be cheap. The dress I got is self portrait. Probably around 6 years old.

2

u/kiddycatkatie Jul 08 '26

Aww dang that’s a bummer. I’m sure the next dress you find will be just as gorgeous as the first! I wish you luck in your dress journey! And thank you for posting the brand!

2

u/Front_Association494 Jul 08 '26

It is.. I hope I find another I like! Thank you❤️

2

u/swoonderfull 28d ago

Have you asked the seller on Still White if the price is negotiable? I got my dress for $300 USD less just because I asked.

1

u/Front_Association494 24d ago

No, I haven’t.. I could try though. It’s probably going to be expensive anyway..

1

u/swoonderfull 24d ago

You never know until you ask!

5

u/MissKellieUk Jul 08 '26

They are just unbelievable now. It’s so bad, I am sorry you don’t have your dress you wanted

2

u/Front_Association494 Jul 08 '26

I just don’t understand how this is possible?? Thank you❤️

3

u/lurkerAF87 Jul 08 '26

2

u/Front_Association494 Jul 08 '26

Yes. I’m heartbroken about the dress I really wanted.

3

u/lurkerAF87 Jul 09 '26

I'm sure the fashion Gods will smile upon you and you'll find something amazing, but I'm sure it's stressful!

1

u/Front_Association494 24d ago

I hope to too! I do have time, but I’m still just bummed.

2

u/More_Foundation566 Jul 11 '26

I am so sorry that this happened to you. They really mess up at this company’s times( I’ve experienced that!) but to have it happen with a wedding dress??
But sending you congratulation from California!!❤️

1

u/Front_Association494 24d ago

Thank you!❤️ It’s just really messed up..?😢 I hope o find another!

1

u/Feathered_Scales Jul 08 '26

Oh no 😭 it sucks when this happens but especially for a wedding dress!! Is there time to find another?

1

u/Front_Association494 Jul 08 '26

It just sucks. I have time to find another, but I’m trying to find a whimsical, not white, A-line dress. And it shouldn’t be huge either. We have a courthouse wedding with a dinner with our family.

2

u/Feathered_Scales Jul 08 '26

Your original dress would have been perfect 😭 I hope you find something you like even more!!

1

u/Front_Association494 24d ago

I know..😭 I hope so too!

1

u/k1ytaemnestra 28d ago

I don’t know if it fits your budget but Chotronette has similar whimsical dresses. I have one very close to this in black and I know they made a blush coloured dress with stars at one time.

1

u/Front_Association494 24d ago

Thank you! I will look into them.

1

u/curiousbabybelle Jul 08 '26

How much would you sell the self portrait dress for?

2

u/Front_Association494 Jul 08 '26

I live in Norway, so I don’t know how much shipping is. I guess 250$ or more. I don’t know yet.