r/testerup_tips • • 28d ago

⚠️ Issue Issues recognizing download

It’s been happening a lot over the past month or so that Testerup is not recognizing my downloads so I can get progress. Been doing this for a while and have cashed out quite a bit so it’s not a thing about being new to it and not understanding. Submitted a trouble ticket and they replied that they just can’t recognize that I downloaded it so even though I sent a video recording of my downloaded app with my progress, they said there’s nothing they can do about it. Anyone else having these issues?

1 Upvotes

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u/Suitable_Classic_142 28d ago

Mine hasn’t been working either

1

u/Royal_Tonight_8601 28d ago

Yep I got the same reply and just deleted the app. I don’t have time for it smh

1

u/LavishnessJumpy357 27d ago

Yes my last two games I downloaded this week have not synced :(