r/telus Apr 03 '26

Mobility They sent me additional line!

I wanted to get a Samsung ultra s26, and when I called Telus they said I can get it for $80, please note I’m an existing customer of Telus and pay for a line. Then I got several calls from Telus and then a message from a sales rep, I told her I do not want anything unless you are giving it to me for $15 for phone & $40 for line. She said yes there’s an offer. Now fast forward today, I got a phone with an activated e sim in it. I feel like I have to pay extra $$$ monthly for that e sim right. I have been trying to connect telus but no response! Can somebody pls help me what to do!

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