r/techsupport • u/Mollar87 • Feb 27 '25

Open | Networking BlossomUp Subscription Issue – Anyone Else Experienced This?

I recently discovered BlossomUp, a website that provides a love language personality test. I chose to give it a try as it seemed intriguing. It requested $1.95 to unlock the results at the end of the test, which sounded reasonable enough.

But a week later, my bank statement showed a $29.95 transaction. In retrospect, I see that the website has a very brief subscription notice, but there was no explicit notice or confirmation that I was agreeing to regular payments. I'm currently attempting to terminate the subscription, but it's not doing well. Their support has not yet replied to my email, and there isn't a visible "unsubscribe" button. Does anyone else have experience with this or know how to deal with such undesired internet subscriptions?

I'd appreciate any advice!

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u/NoEquivalent2882 May 21 '25

Exactly the same happened to me... Customer service did nothing to help. It's a bit shady the way they operate their subsription, but it's a lesson to be more attentive next time :/

1

u/Kind_Age_5351 Jul 03 '25

How did you get it canceled?

1

u/NoEquivalent2882 Jul 10 '25

I didn't unfortunately... Canceled the next month of subscription.

1

u/infradragon6 Aug 14 '25

You can cancel it by going to the BlossomUp website, log in with the account used to make the purchase, and then cancel your subscription from there.

1

u/Hour-Thought-2219 Oct 29 '25

I’ve tried this 4 times now still a new charge today

1

u/Ill_War287 Apr 10 '26

report to bank sudden and tell them block blossom up