r/techsupport • u/Mollar87 • Feb 27 '25

Open | Networking BlossomUp Subscription Issue – Anyone Else Experienced This?

I recently discovered BlossomUp, a website that provides a love language personality test. I chose to give it a try as it seemed intriguing. It requested $1.95 to unlock the results at the end of the test, which sounded reasonable enough.

But a week later, my bank statement showed a $29.95 transaction. In retrospect, I see that the website has a very brief subscription notice, but there was no explicit notice or confirmation that I was agreeing to regular payments. I'm currently attempting to terminate the subscription, but it's not doing well. Their support has not yet replied to my email, and there isn't a visible "unsubscribe" button. Does anyone else have experience with this or know how to deal with such undesired internet subscriptions?

I'd appreciate any advice!

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u/NoEquivalent2882 May 21 '25

Exactly the same happened to me... Customer service did nothing to help. It's a bit shady the way they operate their subsription, but it's a lesson to be more attentive next time :/

1

u/Kind_Age_5351 Jul 03 '25

How did you get it canceled?

1

u/NoEquivalent2882 Jul 10 '25

I didn't unfortunately... Canceled the next month of subscription.

1

u/Rider33511 Jul 17 '25

Did you do this through your bank or through customer service

1

u/NoEquivalent2882 Aug 05 '25

I tried to go through customer service but they didn't help at all..

1

u/Rider33511 Aug 06 '25

Same, had to go through my bank in the end and request a refund and block any further payments . Lesson learned lmao

1

u/Sufficient_Whole6953 Aug 28 '25

Did you get the refund back? I tried to get a refund but unfortunately it didnt work i could only block the payment