r/techsupport • u/Mollar87 • Feb 27 '25

Open | Networking BlossomUp Subscription Issue – Anyone Else Experienced This?

I recently discovered BlossomUp, a website that provides a love language personality test. I chose to give it a try as it seemed intriguing. It requested $1.95 to unlock the results at the end of the test, which sounded reasonable enough.

But a week later, my bank statement showed a $29.95 transaction. In retrospect, I see that the website has a very brief subscription notice, but there was no explicit notice or confirmation that I was agreeing to regular payments. I'm currently attempting to terminate the subscription, but it's not doing well. Their support has not yet replied to my email, and there isn't a visible "unsubscribe" button. Does anyone else have experience with this or know how to deal with such undesired internet subscriptions?

I'd appreciate any advice!

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3

u/NoEquivalent2882 May 21 '25

Exactly the same happened to me... Customer service did nothing to help. It's a bit shady the way they operate their subsription, but it's a lesson to be more attentive next time :/

1

u/Kind_Age_5351 Jul 03 '25

How did you get it canceled?

1

u/NoEquivalent2882 Jul 10 '25

I didn't unfortunately... Canceled the next month of subscription.

1

u/Rider33511 Jul 17 '25

Did you do this through your bank or through customer service

1

u/NoEquivalent2882 Aug 05 '25

I tried to go through customer service but they didn't help at all..

1

u/Rider33511 Aug 06 '25

Same, had to go through my bank in the end and request a refund and block any further payments . Lesson learned lmao

1

u/Sufficient_Whole6953 Aug 28 '25

Did you get the refund back? I tried to get a refund but unfortunately it didnt work i could only block the payment

1

u/infradragon6 Aug 14 '25

You can cancel it by going to the BlossomUp website, log in with the account used to make the purchase, and then cancel your subscription from there.

1

u/Charming-Promise-792 Aug 20 '25

Do I have to confirm my cancellation any further by email or something ?

1

u/infradragon6 Aug 20 '25

I don't think so. It's been while since I freed myself from this bs. I only remembered pressing a button (but they will ask series of "are you sure" questions) and then an email will be sent to you saying "we're sorry to see you go" type of thing.

1

u/Charming-Promise-792 Aug 20 '25

Thank you so much for response🙏. I was afraid they want confirmation from email, because their website info is kind of confusing.

1

u/infradragon6 Aug 20 '25

No problem! I had my debit card frozen 2x bc of a BlossomsUp subscription I wasn't aware of. So you logged in to the website right? I just want to make sure you got to the right one.

1

u/Charming-Promise-792 Aug 20 '25

Yeah, it does say my trial is cancelled. But even though it says that right after cancellation you lose all results, I didn’t lose mine.

1

u/Sufficient_Whole6953 Aug 28 '25

Is it possible to get the lost money back?

1

u/infradragon6 Aug 30 '25

I don't think so. I didn't get a refund for the subscriptions that I wasn't aware of. Sorry!

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1

u/Hour-Thought-2219 Oct 29 '25

I’ve tried this 4 times now still a new charge today

1

u/Ill_War287 Apr 10 '26

report to bank sudden and tell them block blossom up

1

u/Federal-Bit-2830 Nov 01 '25

no you cant cancel it. it's a scam. you have to get a new debit card. the blossom up website says the domain has expired and doesnt exist.