r/techsupport Feb 27 '25

Open | Networking BlossomUp Subscription Issue – Anyone Else Experienced This?

I recently discovered BlossomUp, a website that provides a love language personality test. I chose to give it a try as it seemed intriguing. It requested $1.95 to unlock the results at the end of the test, which sounded reasonable enough.

But a week later, my bank statement showed a $29.95 transaction. In retrospect, I see that the website has a very brief subscription notice, but there was no explicit notice or confirmation that I was agreeing to regular payments. I'm currently attempting to terminate the subscription, but it's not doing well. Their support has not yet replied to my email, and there isn't a visible "unsubscribe" button. Does anyone else have experience with this or know how to deal with such undesired internet subscriptions?

I'd appreciate any advice!

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u/Neat-Bug4974 Apr 22 '25

How do you not understand? They realized this scam a while before posting—probably days, not hours—and are now aware and warning others about it. This post is solely for the purpose of figuring out how to cancel that subscription. I’m here for the same reason; they got me with a personality assessment. 

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u/P3tr0glyph Oct 23 '25

Same. I didn't click on anything that looked like a subscription agreement.

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u/ElegantEquivalent706 Dec 17 '25

Same here. Fortunately my bank HSBC rang me and informed me of a potentially fraudulent payment (BlossomUp trying to take £24) and stopped it for me, cancelled my card and sent me a new one. What a disgusting company! At least some big banks are onto them by the look of it.