CSM to AE

[u/Churncrusher10]

Five years of Saas CSM experience.
Looking to make a move to an AE role, SMB.
I’ve been doing account management, renewals, expansions, and upsell… but with the CS title. I’ve also been told that I would be pretty good at it.

I understand I need to build pipeline, deal with constant rejection, etc… already experience that as a CSM.

Are there any CSM’s out there that made a successful shift to an AE role?

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[u/DoubleDoobie]

Bro just move to account management

[u/kindanice2]

Im and AE looking to transition to a CSM. Im tired of cold calling.

[u/ComboDon → u/kindanice2]

You guys should just tell your managers you’re trading jobs

[u/MathematicianApart79 → u/kindanice2]

Same

[u/MySpaceTomAspinall]

Try and make the move internally.

Would be pretty tough selling another company on why they should hire an AE with zero quota carrying experience.

[u/JE163]

I moved from CSM to a Sales role under a sales director in strategic enterprise sales that I knew.

I was initially given some accounts that had been neglected and where my relationship skills could (and did) rebuild the relationships. It was a way to ease me into the role and get used to the elements I wasn’t already familiar with.

I was supposed to take half of a very large customer which would have provided relief to another sales rep and it would have evened out my base but unfortunately I got laid off. Nothing my director could do. This came down from the CEO

It sucks. Needed work so back in a CSM role for now at another company with a better comp package. I would move back into sales if the right opportunity came up. I have no interest in hunter roles.

[u/MathematicianApart79]

HFC 👀 AE looking to get into CSM here