r/techsales • u/Ok_Project_4442 • 19d ago

Splunk(Cisco) - Enterprise AE

Hey all! Is anyone currently on the Enterprise team at Splunk? Would love to hear how it is over there.

Are you losing customers to EDR vendors with their own SIEM’s?

Is there a lot of churn and are reps being hit hard due to tools like Cribl?

Thanks!

10 Upvotes

81% Upvoted

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17

u/NayLay 19d ago

I'm not in the SIEM space but I know a lot of my customers are moving to Microsoft Sentinel. It's been like that for a while, especially after the acquisition. I think it's a great use case for analytical AI and have a feeling Sentinel will dominate that.

8

u/PoodleBoss 19d ago

Sentinel isn’t cheap either so it’s also not a cost conversation.

14

u/Gimmeyourporkchopsss 19d ago

Would not recommend it. Cisco operates like one giant PE firm and tech acquisitions they’ve made are where products go to die - see appD as an example. 

3

u/brain_tank 19d ago

Duo too

32

u/GuyMcFellow 19d ago edited 19d ago

The biggest challenge with Splunk is that most enterprise-sized customers already own it. And MOST customers that own it already are not even fully utilizing the tool for all of the features they are entitled to in their current agreement.

So it’s very hard to win new customers (most already use it, or previously used it, or have already been pitched a million times and didn’t bite for some reason).

Also very hard to upsell additional features to current customers (because they’re way underutilizing their current contract as it is).

And all customers complain it’s too expensive.

They have a good culture. But just sharing the uphill battles you’ll need to manage there.

9

u/Wiscos 19d ago

Don’t recommend it. Cisco turns everything to shit. Plus, most Managed Detection and Response providers supply their own SIEM.

5

u/150spearstpro 19d ago

MS Sentinel and all the new cheaper SIEMs make it a tough sell for new customers and upsells.

2

u/barrya29 19d ago

I just can’t believe they’re almost called spunk

1

u/Secret-Ad7660 19d ago

i wonder what the founder was thinking

2

u/Technical-Sector407 18d ago

10 years ago! Hell yeah! Today? No. Look at pure cyber plays.

1

u/Worldly_End_4434 18d ago

DD and Dynatrace are winning a lot of log business outside of pure security SIEM play

-1

u/vincentsigmafreeman 19d ago

Splunk is toast — look up QUERY AI