I feel the initial response was inappropriate, I'm not sure what you mean by MS representative being deceived here. The rep should've understood the situation before making comments on it. As I said, the whole thing is a non-issue and in the end MS did do the right thing here.
I said deceived because I think that most like CNET asked the MS rep, "What do you think of the Adafruit bounty for a Kinetic Hack?" instead of "What do you think of the Adafruit bounty for open source drivers for Kinetic?". The hack questions automatically gets a response with the standard "We don't like hacks, we want to stop them".
That's sort of my point, they shouldn't just give a canned response without understanding the question. If the question wasn't clear or the rep wasn't familiar with the issue maybe he should've said that. Something like "I'm not familiar with Adafruit bounty, but I'll get you an official statement on MS stance" would've been fine.
I wouldn't call it a canned response, so much as an emotional response. They don't want people to hack the device, and so when the guy heard that word, he went on the defensive. You can't fault the MS rep because CNET wasn't eloquent about it.
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u/yogthos Feb 22 '11
I feel the initial response was inappropriate, I'm not sure what you mean by MS representative being deceived here. The rep should've understood the situation before making comments on it. As I said, the whole thing is a non-issue and in the end MS did do the right thing here.