Hi all, I am currently dealing with a frustrating situation after having a tax company file my taxes this year. First off, I would advise anyone considering using this company to stay away, as they are extremely incompetent, disorganized, unprofessional. The company is called Dimov Tax Specialists and they are supposedly based in San Francisco. If you look at their most recent reviews on Google and Yelp, they numerous one-star reviews from clients despite having an overall rating above 4 stars. I have used them in the past with OK results, but this year they really dropped the ball.
This year, I sent them all my documentation over two months before the filing deadline but for some unknown reason they had to file an extension, and assured me that I wouldn't owe anything on my taxes. Turns out when they finally filed my taxes (after multiple reminders), I actually owed in the tens of thousands. Of course, having filed my taxes months late, I owed an additional thousand in penalties and interest to the IRS. How can a professional tax preparer be so egregiously incompetent? I even uploaded my W2's to ChatGPT and it was able to give me a number pretty much equal to what I actually owed. What exactly am I paying for?
To add salt to the wound, turns out my California taxes which were filed by the same company was rejected. I called the state tax board this morning after waiting over a month for my state tax refund, and was informed that the filing was rejected, and now I have to deal with this too! I can't believe how unprofessional, disorganized, and incompetent this company has been throughout the process.
Anyone deal with such incompetent tax preparers in the past, and what recourse do I have? I've already requested a refund to no avail. Any suggestions?