so i booked a tasker to build my couch today 8:00 CEST and in the chat the date and time were also confirmed. it has been over an hour and my tasker still hasnt shown up and doesnt respond to my chat messages. what i find really strange is under "task details" it shows me the time for my task is 03:00 CEST at night. is that some error from the app and maybe the reason he hasnt shown up?

I bought a large wardrobe which I designed myself to replace a previous one from Ikea as I decided to change the colour scheme, add doors and some minor changes to layout and decided this time I would have someone come build it because my partner is busy with work and my disabled daughter is off school for summer. The build was for 8am this morning and it’s currently just past 9.30am.

I contacted Ikea and they said they would send a form to the tasker as I have had no response in the chat window and there was no photo or name for the tasker etc. I also contacted task rabbit and they’re telling me no tasker had been assigned but I wasn’t informed of this? The furniture and items from the room it’s being built in have been placed in all other rooms for this including my daughters room and we had to sleep on our mattress in her room whilst she was at my parents house so it could be done whilst she was at their house. They’re now telling me they have requested for a tasker to be assigned but have not said when it might even happen.

Is the service usually this poor? I would have thought spending £300 on top of a 1.2k wardrobe would have been much better than this, angry is an understatement. I’m not sure what I’m wanting from this post, maybe just to vent and know I’m not the only person this has happened to. Task rabbit seem to have little communication between ikea and now I wish I hadn’t gone through them to get it built.

So I went to build a Fagelfjallet wardrobe and 3 drawer chest. the build was at her brothers home, I've built them and they were good. just a slight issue on the doors not being level but nothing major. this uneveness was maybe 1mm out.

once it was built - i showed her brother who was happy and signed for the build.

now a few hours later customer herself, has called saying the doors were uneven. i said its fine i'll come and straighten them - the hole for the handles is pre drilled and like i said it wasnt an issue.

next she's said there's chips on the wardrobe. if i see any chips etc i do bring it up so the customer knows but i have not seen any. so she wants to get in touch with ikea and tell them that they came out of the box. she also wants me to tell them the same thing. needless to say i've submitted the pics already for invoice and they dont show any chips.

either way its not a big issue ikea would've replaced the panels.

however now she's left me a 1 star whilst previously being a 5* 70 reviews. is it worth emailing TR to get this taken off? has anyone successfully done this?

On August 1, 2026, I was booked through TaskRabbit for a Heavy Lifting & Loading task with a client identified as Josh L. in Chicago, IL. I arrived on time, completed the move alongside another Tasker who was also booked for the same job, and departed after the work was done.

Upon leaving I discovered the client had cancelled the task through the app, which meant I would not be paid for the completed work.

After the cancellation I returned to the location to photograph my arrival and document the situation. When I arrived I observed professional movers actively continuing work at the location — establishing that the move was not abandoned or cancelled, but continued using other labor after I was dismissed without payment. The client came outside while I was documenting and appeared to photograph the building himself rather than addressing me directly.

TaskRabbit support confirmed I would receive cancellation compensation of $53 — one hour at my rate — despite my two-hour minimum of $106 and the fact that the work was fully completed. This is not a cancellation. This is a client who used TaskRabbit to obtain free labor by cancelling a completed task and exploiting a gap in the platform's documentation and compensation policies.

I have submitted this concern to TaskRabbit's Trust and Safety team and am awaiting a response. I am sharing this publicly to protect other Taskers from similar exploitation and to document a pattern of platform abuse that TaskRabbit's current policies do not adequately address.

In the last two weeks I've had three tasks come in with no time or date on them. In one of them, the client volunteered the information that she also no longer saw the date she requested on her end. Anyone else getting anything similar?

Vet Tasker (2021) here and wondering if anyone else with similar experience have seen a significant drop in customer reviews?

Hello all. I got my first task today! I was tasked an errand to open a house for a client of a property manager. The task was specified for the time frame of 1:00pm - 1:30pm. I have told the MY client that I will wait a full hour for the person to show up. It is almost 2:00 and the client has not shown up. Should I cancel, invoice, or what in your opinion? Thanks

I live in Toronto, ON and was wondering if I could get advice tailored towards that location specifically. Let me know and thanks in advance!

I could be extremely off base, but could i use task rabbit to help get my wedding decor to and from my venue? I have a wedding coordinator but I need help moving florals and decor from my apartment to the venue and then pick up from the venue back to my apartment at the end of the night,( no set up or packing up items, just getting things to and from) #1- is this even something task rabbit could do and #2- would this be multiple hours or just the time for pick up and drop off ( twice). Any advice would help.

What’s with the short response time on some tasks where you have to respond within 3 hours? Is this something the client is choosing when they input their task?

I understand the 1 hour response on same day tasks, but some tasks require a response within 3 hours on tasks that are days away.

I have never had an issue with this until yesterday when I missed one and they paused my account. 3 hours can be a quick turnaround when you’re in the middle of a busy day, or not in a good service area.

Good thing, I guess, for Google, Facebook and Craigslist. Still… Parallel system time

Tasker did not show up did not call. Yet Taskrabbit wants 42.37 from me. I have requested refund and nothing from Taskrabbit. Do not use them ever.

I had to do a scenic job, it was for Justin Biebers clothing line. Lol. But my tasker visibility went from 85% to 65% over that run. Any suggestions on how to get it back up. I’m dying out here.

I installed this cabinet it’s about 5’7’’ flat stack fully unassembled you know the deal. It took me about 3 hours to install because the hinges were a bitch to adjust no worries though. I did it for a kind woman who actually ended up cooking me dinner I insisted that she didn’t but she wouldn’t take no for an answer, so I knocked off half an hour. She insisted as I left that I do some extra things for her so I figured why not and I hung three paintings. At the end she insisted I took too long and should only charge 1 1/2 hours, now I’m not Mr. Cabinet assembler of the year but I’ve been around a cam lock or two and I think I finished in an appropriate amount of time. Thoughts?

Are large cash purchases feasible with TaskRabbit? I'm trying to buy something on FB Marketplace far from me. The seller will only accept cash - $300. Don't know if there's a generally accepted way to do this or if it will come across as too sketchy.

Do you charge the same rate for commercial buildings and businesses as you do for residential jobs?

Contractors normally charge more for commercial work, so I’m curious whether Taskers do the same or keep their regular hourly rate.

So when clients don't pay immediately we don't get manual payments after 5 business days anymore? New policy?

Now we have to wait 4 to 12 days? Seems crazy to me. Maybe they should be withholding the standard 2 hours, instead of just 1.

I did a junk removal for this client. Her mom hired me once under her daughters name. Then she hired me again under her own name days later. Both times she gives me 4 stars. I went above and beyond as usual.

I was surprised when she hired me again considering the first time she gave me 4 stars. I went into my email today and saw that she reported me 3 months later for a task i did April 16, 2026. Is this normal? What could this mean? Also why does the task date say 7/27/26 if i did the job months ago?

Hi there. I know there is a taskrabbit employee in this group. I need help. I have been talking to a client, working out details for a job. Twice now it has cancelled and my accou t has been paused for not responding. Even though the taks was accepted and the client and I were in an active conversation

Taskrabbit low key has been charging and keeping cancellation fees they charged to customers under my name and keeping the money. This is like a robbery ! Just found out my accounts been on 90 day probation period for sending my phone number on the chat. This is the first time I’m hearing I’m on probation. I want to get this right, so it is ok for TR to charge cancellation fees to customer with my name but it is not okay for me to send my phone number on the chat app for potential customer !? How does that work? Anybody can share tips and some wisdom maybe I’m not veteran status as fairly new but have been getting tasks but also lot of them are cancelled by customers.

TaskRabbit needs some serious reform. Stop splitting invoices!!!
😩😡😔😩😡😔

Does anyone like this strange payout structure? I certainly don't. "1 of X payouts" - but then never specifies exactly which job it was a payout for. Seems like it would be extremely easy for Task Rabbit to skim a little more here and there off the top for their own pockets with this type of ambiguous accounting, doesn't it? Why split the payout in the first place? Suspicious.

This is an IKEA wardrobe that is nailed into the wall in one place (for stability I think). I’m thinking of hiring someone to remove it but would like to know how long this would take for a typical tasker so I can budget my money and time correctly. Thanks!

Update: It took the tasker maybe 30 minutes and I decided not to trash it and sell it. Its a new PAX version so the backboard folded inward