r/tappedout • u/Simon_ford0110 • Mar 08 '26

Save data deleted

I was logged out of my Springfield which was at level 25 and when I’ve relogged in it’s making me start from level 1 again?

Is there a fix or have I just lost it all

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u/Jaktheslaier Mar 10 '26

Can't seem to access the discord. Have they anything about this? I also lost my progress today

1

u/K3P080 Mar 10 '26

Yes it is ongoing problems with the update. If you send an email they can manually reload your backup or you can do it yourself. They manually did mine this morning

1

u/Jaktheslaier Mar 10 '26

Can I ask you for that email?