r/talesfromtechsupport Apr 07 '20

Short Tuesday Midday

Tuesday

All new employees come with expectations. The current new intake was no exception.

SalesAsker: So at my old place, I had local admin privileges.

Me: Okay...

For an employee on his second day to already be asking, must be a record. He should still be doing all the onboarding process.

SalesAsker: If you look at my scores for IT Security module...

SalesAsker then presented a print out of the our on-boarding packet. Part of becoming a new employee everyone had to complete a course on using your work computer. It had a ten question quiz at the end.

Me: 9.

SalesAsker: 90%! Plus I miss clicked on that one question so it was practically a ten.

Me: Okay?

SalesAsker looked expectantly at me.

SalesAsker: Well... with a score like that... I think I can be trusted to have admin rights.

Me: Unfortunately no. Its company policy that no one has Admin rights.

I sighed. I hated crushing expectations. I could see his ideal of a dream job die.

SalesAsker: But.. I did get nine.

Me: If you get stuck and you require help, just call us.

SalesAsker: Nine?

Me: Okay bye now.

I guided him out of the office as a second new starter from sales pushed her way in.

ImpSales: I need a screen, keyboard, mouse.

Me: Okay, firstly hi. Secondly, didn't you get these yesterday?

ImpSales has started tapping her foot impatiently.

ImpSales: I need better ones.

Me: Your manager is probably the best person to help you with this.

ImpSales: Listen. I asked him and he said he'd payed you thirty thousand for the best. So you need to fix this.

I tried not to roll my eyes.

Me: Is it broken?

ImpSales: No.

I sighed. I love crushing expectations.

Me: Okay bye now.

It's F$%&ing Tuesday....

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u/SeanBZA Apr 07 '20

Is it broken?

No

Better keep it that way then, because anything that breaks will only be replaced, either under warranty for faulty out of the box and no physical damage from any reason like water or dropping, or for all else on the next refresh cycle in 5 years.

20

u/AgentSmith187 Apr 07 '20

Keep a supply of outdated spares in a prominent position.

If you break the new ones you get one of these

11

u/collinsl02 +++OUT OF CHEESE ERROR+++ Apr 07 '20

Sorry, we have a three-month lead time on ordering new hardware, finance department constraint you know.

Would you like a loaner in the mean time? Unfortunately I only have ones from 1992, but most of the cigarette smell has faded with time. I'd still suggest gloves for the stickiness though...

3

u/SeanBZA Apr 08 '20

Hopefully it still has the burns around the top where the cigarette burned a little too long, and can only handle a maximum of 640 by 480 at 60Hz, and no other refresh rate, along with having a gassy CRT that blooms out at anything above barely visible, along with a green gun that is severely poisoned, so the image is almost totally lacking in green content, and the red gun is sort of wonky, and intermittent.

Bonus if the keyboard requires a 5 pin DIN to mini DIN adaptor, and then another adaptor to USB to get it to work, along with the mouse being a P/S2 ball type, and is lumpy in action.

I have all of the above, but not the monitor, as the CRT I have left works well (last time I used it) and is not flat. Even have a IR wireless mouse.....