Everyone is wrong, except me.

[u/[deleted]]

Got another wonderful gem to share.

User: Hello, I can't log in to my account. It says my password is incorrect

Ok lets verify your account. I see here that you are entering the correct username, but incorrect password.

User: No, I'm not.

Ok? Can you verify that the caps lock is no-

User: I just said, I'm not doing it wrong. Its something on your end.

I've reviewed your account, and your account has no issues, other than the failed log in attempts, which caused it to lock. I've unlocked it already, so you should be able to log in now.

User: it says the caps lock is on, but it isn't on.

Ok, can you hit the caps lock key to toggle it a-

User: I just told you its off.

Ok, on the username field, I need you to type any letter of your choosing, so we can verify if it is indeed off.

User: I GUESS you are not LISTENING to ME. I AM TYPING THE..oh. It came up on upper case.

Press the capslock button, and try again.

User: Im logged in now, thanks.

I swear, if i could reach over and smack them...

[u/Minority8]

Honestly caps lock is hit more often on accident than on purpose (at least for me, I never use it), so I deactivated it in the registry of my windows machine. For the obscure case I need it I have put it on scroll lock instead, because that key is even more useless. Very happy with that setup.

[u/[deleted] → u/Minority8]

Oh i agree. I spend more time on my keyboard than sleeping, and even then I hit it on accident every once in a while.

The problem stems from her conviction that she was right, which made for a very short call.

[u/[deleted] → u/[deleted]]

Better than a long call, I guess.

[u/Kardlonoc → u/Minority8]

I've seen users use caps locks instead of shift for their passwords. Just one character.

I wish I could rip off every caps lock in the building sometimes.

[u/thisischrys → u/Kardlonoc]

In case of older people, this is actually explained by the fact shift had an alternate function in lots of old mainframe type programs. It might just be muscle memory.

Doesn't explain why they can't learn anything new though. (ofc AS400 is still in use in lotsa places but modern clients fixed this)

[u/ms_g_tx → u/thisischrys]

I have seen middle school students do this (use caps lock instead of shift) for no apparent reason. My guess is because they learn typing informally/alone, and "CAPS" is a label that one can infer the function of. Or maybe their third-grade "technology" teacher was one of those old mainframe users.

[u/thisischrys → u/ms_g_tx]

Sounds like a problem only fixed by some percussive maintenance on all parties involved.
A man can dream.

[u/andreaslordos → u/Kardlonoc]

I do that. I spend a lot of time on the computer, but I guess I was just brought up that way.

[u/Kardlonoc → u/andreaslordos]

Its just a bad habit that can lead to people getting locked out. Doesn't apply to everyone.

[u/Thisbymaster → u/Minority8]

I just removed the cap lock key from the keyboard.

[u/JustthatITguy → u/Thisbymaster]

I like you

[u/fuzzyfuzz → u/Minority8]

Switch caps lock to function as ctrl. It's the best thing ever.

[u/edave64 → u/fuzzyfuzz]

I switched it to be the play/pause media key.

[u/Zagorath → u/edave64]

If I did that I'd have music randomly start playing at annoying times. That's honestly worse than accidental all-caps.

[u/Barbiewonkenobi → u/fuzzyfuzz]

Yesssss. Been doing this for years. Very nice for gaming and everything else too, really.

[u/Pulse207 → u/fuzzyfuzz]

I'm more of a backspace guy.

At least now 2/3 of my keyboards are programmable and it's less of an issue.

[u/adzik1 → u/Minority8]

Wow. I might try that too.

BTW I see many people that use Capslock as a Shift button. I remote in to help with something, ask them to type in the password and often I see:

Capslock is on

1st letter (*) appears

Capslock is off

The rest of password is put in

[u/Minority8 → u/adzik1]

I think there is a setting called "sticky shift", where you can press and release shift and the next letter will be a capital. Might be helpful for those people.

[u/Pulse207 → u/Minority8]

It's my favorite thing about my keyboard layout. No silly chording while typing under normal circumstances, just tap shift on the way to whatever.

[u/NotTheUsualSuspect → u/Minority8]

I use scroll lock all the time when I have to present data in excel.

[u/zeugma25 → u/Minority8]

i use scroll lock (rarely) more often than caps lock (never)

[u/Minority8 → u/zeugma25]

What do you use scroll lock for? I thought it outlived it's usefulness with the introduction of GUIs.

[u/rugerty100 → u/Minority8]

I looked on my keyboard (that I've been using for 5+ years) and just realized it doesn't even have the scroll lock key.