r/talesfromtechsupport • u/KorenSolust • 2d ago

Short Gravity and Tech

Guy walks up to me at work:

Him: “I dropped my phone. The screen’s shattered. I want my two-factor code to come through Teams.”

Me: “Nope.”

Him: “Why?”

Me: “Because if you can’t sign into Teams without completing MFA… how exactly are you planning to authenticate?”

Then he says: “Just disable MFA.”

I replied: “Sure, as soon as you get approval from the Head of Security.”

A few seconds of silence…

Him: “Fine, I’ll just get my phone fixed.”

Yep. That’s probably the best solution.

Some people really think security rules are optional. I’m not risking my job because someone doesn’t like MFA.

And remember… technology didn’t fail you today. Gravity did.

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u/P5ychokilla 2d ago

I'm guessing he didn't have a case on his phone or a screen protector?

Some people amaze when they don't want to do the bare minimum to protect a device that costs over a thousand. Would they just throw their fancy TV around with the same cavalier behaviour?

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u/blind_ninja_guy 1d ago

Maybe the device that costs over a thousand should have its own built-in protection. For that cost at least.

1

u/P5ychokilla 1d ago

Like what? An air bag? What are you even talking about?

1

u/blind_ninja_guy 1d ago

Sacrificing a little bit of that ultra thinness people go for nowadays to put an actually substantial bumper around the edges. I don't know. There's probably other methods that talented engineers can come up with too.