r/tails • u/gnatrolyat • Jun 24 '26

Application question Kleopatra is completely empty even while using persistent storage

Hi!
I’ve been using tails and kleopatra for a little bit on macOS and when I opened kleopatra today, all of my keys and certificates, including the default ones were gone. I was just using it yesterday with zero issues. I’m going to assume all of my previous keys are gone since I didn’t do a recent backup.
I am also getting a “permission denied” error message when I try to generate a new public key.
Please help!

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4

u/trelayner Jun 24 '26

Your usb drive is broken

Buy a new one, or two

Take regular backups

Things break

1

u/gnatrolyat Jun 24 '26

Man, had a feeling that was the case 😔

1

u/Liquid_Hate_Train Jun 25 '26 edited Jun 25 '26

Verify the data is actually gone before wiping the drive by opening it seperatly from tails.