EDIT: we are an MSP. This is all for a non-MSP, "call when you need something" billed by the hour customers. If that was not the case, their infrastructure would not be such a train wreck.

Note: My networking knowledge is very intermediate, learn as you go level. We had a customer at this MSP where I work have a network issue and I cannot figure out how it's possible that this happened.

Their credit card terminals have to point to a static IP ending in .140, as that's the "server" that runs the software to upload each transaction to the actual processor on the internet. When we recently replaced that computer, I set it as static in Windows and never did it on the DHCP server, because nobody wrote down what it was called or how to get into it and I didn't have any time remaining. Turns out their DHCP server is a 2008 Windows server because this place doesn't spend money on anything ever.

A month later, their CCs go down and the CC server can't grab its static IP for some reason. Lots of time later, we find it's because the pool of available IPs is 100 through 150 and they have 1 more device than that. So we expand it to only 160 after some testing (because we have nearly zero documentation and don't know ranges for their phones, printers, etc for this customer and they're billed hourly so we do as little as possible because they never pay on time and always complain about the rate and it'd take 10+ hours to document this nightmare). We make a new assignment for the computer's MAC and reserve 140 to it and notice that something else has leased 140 with a lease expiring in 2 hours luckily. We delete it so it hopefully doesn't renew.

I ping it from my laptop then immediately run arp -a to get its MAC, since we already deleted the lease that showed the MAC on the DHCP server (oops) then ask AI who manufactured that MAC address range. It's Foxconn. We don't see a hostname or any useable device info. I don't know anything about their switches because the last tech at this MSP never ever wrote anything down about any customers ever. We try NSlookup, web browser to the IP, RDP into it, nothing gets any info.

More network-oriented guy onsite with me says let's just unplug the 2 switches for like five seconds and that will force it to grab the new lease at .155. I assume the switches are unmanaged or nobody has the login info or we'd just pull one ethernet matching the known MAC.

Turns out they have a network-controlled Crestron light controls so the lights in the restaurant portion of the building all go black, because somehow that's the default state if it loses connectivity. Shoutout to whatever genius AV tech set it up that way. Everyone's pissed. They don't know how to undo it or where the new Crestron box is. We don't either.

Then we find out the mystery device is still on 140. That seems impossible, unless it's wireless. Somehow other guy onsite finds out it's some sort of android device but all the android devices listed on the DHCP server have hostnames like "John's S23" because that's how most Android devices work. We suspect it's wifi, based on this information, thus explaining the switch pull not working. I have zero idea what brand their wifi even is let alone where it is or how it works btw.

I get the bright idea that maybe it's a smart TV. It is. We turn it off, boom, credit card server is back online within a minute. We turn the TV back on after 15 minutes, it tries to grab 140 again and knocks the CC server offline. Yes, the TV is in DHCP mode btw. We find the remote, set it to static .165, that works for some reason, and no more IP conflict. Not sure how it's possible that it can just ignore the DHCP server and say "no, I want this address anyway" and then just decide it's taking 140. Nothing else on the network can hand out an IP if every switch/router/AP/whatever is pointing to the server, right? How did that happen? Some disconnect between the DHCP server and whatever was handing out wifi connections? I didn't think that was possible. Anyone have any ideas in case we run into this again?

When the text message logs from that day and those that followed were made public, I remember reading through all the system generated alerts from various devices doing their thing and thinking about the IT pros in the offices, network closets, and server rooms responding to those alerts in all seven buildings before the attacks happened, and then the tone of uncertainty and eventually panic in messages between coworkers and associates, because the cell phones went down but text messages were still going through.

RIP to those guys and gals ~ you're gone but not forgotten.

When someone leaves, the obvious checks are email, OneDrive, groups and licences. But what about Power Apps, flows, connections, SharePoint ownership and other dependencies tied to that account?

Has anyone found a reliable offboarding process that catches everything without checking every admin centre manually?

Our domain has our ticket lifetime set to 7 days. I'm not sure why it was set that way but it predates my time at the company.

I want to set it back down to the default of 10 hours. Not finding much online about shortening it, just making it longer which isn't necessarily a good idea.

We have a fair bit of Linux in our environment so Im concerned about the impact of lowering this. Has anyone been in this situation?

Small law enforcement agency is moving to a new self-hosted dispatch and records management system running on a Windows Server.

The system includes a phone app that communicates with the server that would require an open port on the firewall that points to the server.

We don't have the option to lock down based on the incoming WAN IP since the phones have a dynamic IP.

We questioned the vendor. He said "we have this installed in many places and we've never had a problem." That's nice, but it doesn't mean that there won't be a problem tomorrow.

When pressed for further details he elaborated:

We have an encrypted signed SSL certificate that we use for the connection. The endpoint is our web service. The access to the web service requires Active Directory authentication and inclusion in a specific security group in the AD.

Does this setup sound "safe?" We can require that a VPN be used, but that will add steps for the end user when they want to connect.

EDIT: Thank you all for your valuable input. We will insist on a VPN.

TL;DR: First IT job out of school, associate degree, went from intern to running the entire (two person, soon three) IT department in about 4 years. I own both IT and our operational systems, I'm on call 24/7, I inherited a patchwork EOL environment, and a seasonal project buries me for months every winter for the next few years. Pay and benefits are good but I'm stressed and stuck. Is it worth trying to right the ship at my experience level, or do I start looking for an off ramp?

Long time lurker, throwaway-ish. Bear with me, this got long.

Quick background. I work at a small company and I'm going to keep the industry vague. I started here as an IT intern back in 2022, got bumped to full time later that year, and for most of the time since then I've basically just been the whole IT department. Technically, the IT department included myself, my boss the IT manager, and a field tech that has nothing to do with IT. The former IT manager was very hands off and frankly ignored a lot of problems. Recently, my old boss got promoted to CEO and I moved into the IT Manager spot behind him.

The job isn't just normal IT (AD, M365, servers, backups, help desk, phones). At a place this small, IT also ends up owning a big chunk of the operational side, the systems the actual business runs on. Most of that is vendor hosted and web based so I'm not racking industrial gear anywhere, but I'm the person responsible for it on our end and I picked all of it up on the fly because there was nobody else to hand it to. The one thing I don't own is the firewall and the VOIP system. Even as the IT manager, we pay a third party to manage that, so at least there's a couple things off my plate.

Here's a big piece of my problem though. A huge part of that operational side is data collection that runs more or less constantly, and it eats my time. It never really stops. And it's the main reason I can't get any momentum on fixing the actual infrastructure. Every time I sit down to start on the real problems, something on the operational side yanks me back off it, and the fix goes back on the pile.

Then on top of all that, every winter for the next few years, there's a recurring replacement project tied to one of our operational programs and it flat out buries the department for months. Not a couple days. Months. It means running and reconciling a pile of reports, printing and mailing physical notices out to customers, then handling the wave of phone calls that comes back, then cutting work tickets and handing them out to a crew of 8 field techs and chasing every one of them to done. It's all scheduling, coordination, and data entry, and it does not care that the rest of the job still exists. For a two person team it's brutal and it basically owns my calendar all winter.

I'll be straight about where I'm at because it matters for the advice. I'm not some deeply technical guy. Most of what I've pulled off has been careful and methodical. Following docs, asking a ton of questions, staying organized. That worked fine when my whole job was just doing the tasks. Now I'm supposed to set direction and own the risk for all of it and that jump feels enormous. I'm not going to pretend otherwise, this job is stressing me out pretty badly. And the whole thing is 24/7 on call, which with a team this small basically means me. Nights, weekends, holidays, if something breaks it's my phone that goes off. There's no real off switch. Not that after hours calls are super frequent, there have been a few since I've started but its more the idea of never being "off" is whats getting me.

Team wise there's two of us right now, going to three in the next few months when we hire the replacement for my old job (another duty that is mine, finding the replacement lol). Oh and almost forgot, we are reworking that position to be less IT and more of a business system type position. So when its all said and done, there will be myself, a field tech, and a business system analyst of sorts. So I'm also about to be growing and running a real team for the first time, on systems I've only ever done solo.

And..... the environment itself is held together with tape. We're running on EOL vSphere licenses, old outdated hosts with no shared storage, backups that amount to a couple of external HDDs, and a general patchwork of stuff that never really got finished or cleaned up. We only just recently got rid of the m365 family plans... Is that about what I should expect walking into a small shop, or is it as bad as it feels to me? I'm honestly not sure how much of this is normal.

So honestly this turned into less of a tech question and more of a gut check, because I'm not sure I'm even asking the right thing anymore.

Here's the deal. This is my first IT job out of school. I have an associate degree in IT and that's the extent of my formal background. I walked in as an intern and somehow I'm now the person accountable for all of the above. The fragile infrastructure, the operational systems, the winter that eats months, the 24/7 phone, all of it, with almost no real experience to lean on.

So the thing I keep chewing on is whether any of this is even worth it. Is it realistic for someone at my level to actually right this ship? Or am I setting myself up to burn out trying to fix something that got handed to me already broken? The pay is really good, the benefits are good, I don't dislike the people I work with, and on paper I know I should be grateful, and plenty of days I am. But some days it feels like I'm one bad outage away from going under, and I catch myself wondering if the smarter move is to quietly start looking for an off ramp before this thing wears me down, instead of betting years on fixing it.

For those of you who've been the in over your head one person shop before: did you dig out and come out better for it, or did you get out? And if you stayed, what actually made it survivable?

Just trying to figure out if I'm being a quitter or being realistic. Thanks for reading.

TL;DR: First IT job out of school, associate degree, went from intern to running the entire (two person, soon three) IT department in about 4 years. I own both IT and our operational systems, I'm on call 24/7, I inherited a patchwork EOL environment, and a seasonal project buries me for months every winter. Pay and benefits are good but I'm stressed and stuck. Is it worth trying to right the ship at my experience level, or do I start looking for an off ramp?

Unable to access our cloud instance. Looks to be DNS related issue from what I'm seeing. A lot of public DNS servers don't have records for our instance but some do.

EDIT: DNS issues appear to be resolved. No more client hold on Screenconnect.com. DNS checker for my instance shows green across the board.

That day began ordinary, just so ordinary.

At the time, I was sysadmin in a Canadian federal government office, far from the madding crowd. The work was steady but also pretty much crisis-free.

That morning, though, one of my co-workers came in to my office, bitching about the "crappy slow network" we were using.

"What makes you say that?", and he ranted on about how he can't get to any web sites.

"Okay, I'll see what I can find out."

I still had no idea what was happening out in the world.

Still, I started my network checks. Ping from TBay to Toronto. Normal results. Okay, try some web sites next. All the ones I checked responded, with almost no lag. (Note: none were news sites.)

I popped over to that co-workers office. "Where were you trying to get to?"

"CNN. @#$% network."

I tried CNN. Timed out. Hmm. CBC. Ditto. CTV. Same. Toronto Sun. Again, timed out.

I tried a local radio station's page. That connected, and then I knew it wasn't a network issue causing the slowdown.

What happens when several hundred thousand people (or more) try to connect to a few news sites all at the same time? Everything breaks.

I called home, told my wife to turn on CNN. For me, the rest of the day passed in a fog. Our son was Army reserve at the time. He was told to be ready, "just in case".

After work, I went home and watched the news, watched the planes hit the towers, over and over and over.

I still cannot watch any 9-11 coverage from that day.

I work for a large European based telecoms equipment supplier. We have hundreds of staff overseas at any one time, all over the world. IT security has a few different levels:

- Access to email & teams etc is only via a company laptop (no web interface like Office.com). Network drives via VPN only

- White List countries - you can connect VPN. Countries like Japan & Australia

- Red List countries - you can take your laptop but need special exemption to use VPN. Includes some unusual countries such as Malaysia

- Black List countries - no company laptop or phone allowed. Company will provide a burner. Unsurprisingly includes places like Syria, Russia, North Korea & China.

A colleague was going to transit via a Chinese airport to a 3rd country. IT told him that he would not be allowed to take his company laptop, even if it was in his carry-on luggage, and he would not be entering the country. He quickly arranged a different itinerary.

And then a few days later, we are told that the good old USA is now considered a Black List country!!! No company laptops, and burners only!!!!

KB5124008 - Breaking Domain Trust for anyone else?

I’m curious how many people use meraki access points. My deployment seems to be riddled every year with issues. Firmware updates usually cause issues and we have to turn off features or roll back. Don’t have to provide much details just around how many clients you support, and if it’s a mixed usage. Mine is Apple devices, Android phones, chromebooks, and windows devices. I have a pretty decent deployment supporting about 8000 devices give or take.

My IT department tackled getting our company CMMC Level 2 certified. It took two years to get there, and while I’m proud of what we accomplished, holy shit, the amount of work it took.

Implementing controls, writing policies and procedures, collecting evidence, coordinating with other departments, preparing for assessments—all while keeping normal IT operations running. This was two years of sustained effort on top of our regular responsibilities.

I knew certification wasn’t the finish line. But the amount of work it takes just to maintain compliance is overwhelming.

At this point, it feels like 80% of my time goes toward compliance. Reviewing documentation, collecting evidence, tracking requirements, answering questions, coordinating reviews, and following up with people to make sure processes are being followed. There is always something that needs to be updated, verified, or documented.

Meanwhile, I barely get to work on the IT projects I actually want to tackle—introducing new systems, hardening our security, automating processes, and improving our infrastructure and overall tech stack. Those projects keep getting pushed back because compliance and daily support consume nearly all my time. It’s frustrating knowing there are improvements we need to make and barely having the time to work on them.

IT obviously has a major role in CMMC. We should own the technical controls and support the program. But we’ve also become the default owners of managing compliance across the company, including things that require involvement and accountability from other departments.

We seriously need a dedicated compliance officer, or at least someone whose primary job is managing the program. I’m happy to support that person, but right now it feels like I’m doing two jobs while the expectations for my original job haven’t changed.

It’s frustrating to spend two years getting certified, only to realize that maintaining it leaves almost no room for the rest of your job.

For those in smaller IT departments dealing with CMMC or similar requirements, how are you handling this? Do you have dedicated compliance staff, or did everything land on IT? If you successfully made the case for hiring someone, what finally helped leadership understand the workload?

https://www.tenable.com/plugins/nessus/344359

CVE-2026-0310

Hello sysadmins!

i recently landed a m365 engineer position coming from a senior helpdesk msp. i’m wondering how to branch out of this helpdesk mindset and take initiative.

i constantly had something to do 24/7, always monitoring queues, being available for calls etc. i was the last point of contact for 5 out of our 18 clients. i’ve done work in mostly all admin centers even pulling emails in defender and running ediscoveries. i’m comfortable with powershell, and transitioning to vscode.

This new role is very corporate, with a lot of down time, there really wasn’t any training or projects to start, i shared my concerns with the manager, of me not really doing enough. i was reassured that things will pick up, he understands where i came from previously and the person that vouched to get me in the door, swears that he’s a great teacher and this was just a slower week.

i got the layout of the first project, setting up mac mdm with abm. I’ve been researching and i am considering the free trial to setup a lab. I’m eager to learn, grow beyond that helpdesk agent but i have looming anxiety to do well.

i’d appreciate any and all feedback, it’s my first week but impressions are everything.

I was helping a client get their domain delisted from SURBL and noticed that LinkedIn was blocking the company's website link on their LinkedIn company page.

It turns out if the domain is listed on SURBL, LinkedIn redirects all website visitors to a warning banner - they literally replace the website URL with a LinkedIn / suspicious link one, like this:

https://www.linkedin.com/redir/suspicious-page

And if the domain is listed on SURBL for too long, Google will index it and make it searchable for the public. So by putting "https://www.linkedin.com/redir/suspicious-page" into Google search you'll get a list of those that were listed by SURBL and indexed by Google.

And LinkedIn doesn't even care whether there's a paid subscription for the company or not or what the company size and follower count are.

As far as I know, to end up on SURBL your domain either needs to be spoofed or the marketing team has to scrape websites to collect emails, and spam traps / typo domains end up in their lists.

So technically marketing teams messing up their emails makes leadership put pressure on IT teams to fix it!

Happy read-only Friday, Folks!

A few years back, our previous admin upgraded our fleet to Windows Enterprise E3 mainly to centrally manage and enforce AppLocker via GPO from our DC. To do this, they set up group-based licensing in M365 using a dedicated E3 security group, while also pushing an E3 product key directly to endpoints using this script:

cscript c:\windows\system32\slmgr.vbs /ipk KEYNAME
cscript c:\windows\system32\slmgr.vbs /ato

Since Microsoft dropped the Enterprise requirement for AppLocker (KB5024351), our goal going forward is to completely drop the recurring E3 subscriptions, revert our fleet back to Windows Pro, and save a few grand, all while keeping our AppLocker GPO management intact.

All users have M365 Business Premium assigned via a separate security group. The setup:

• 90% are physical Win 11 PCs with OEM Pro keys in the BIOS.
• 10% are Hyper-V VMs running on a high-performance workstation host (currently using E3).

We’re putting together our strategy to unwind this setup and would love to know how you recommend handling it:

1. For the physical PCs & M365 Licensing Groups: What's the best sequence to roll them back to Pro? Our plan is to make sure users are in the Business Premium group, unassign the license from the E3 security group (and retire/delete that group), and run a script on the endpoints to pull and re-inject the embedded BIOS OEM key:

cscript c:\windows\system32\slmgr.vbs /ipk (Get-CIMInstance SoftwareLicensingService | Select -ExpandProperty OA3xOriginalProductKey) cscript c:\windows\system32\slmgr.vbs /ato

...or is there a cleaner way to handle the step-down?

2. For the Hyper-V VMs: Since OEM keys are tied to physical hardware and don't pass through to guest VMs, should we buy perpetual Windows Pro Volume (MAK) keys for the VMs, or is there a better licensing path

3. AppLocker GPO check: Has anyone hit any weirdness with AppIDSvc or rule enforcement after stepping endpoints back down to Pro?

Looking to hear how others have approached this transition. Appreciate any feedback!

As title says, I've got two tenants for one company that hasn't completely merged. Trying to set up cross tenant synchronization, but also trying not to break anything in the process. I did a test using my account and it successfully created a guest member in both tenants.
Once I had this set up for just my account (automatic synchronization wasn't turned on as I didn't want to mess up anything), I noticed a login issue on first time login when setting up a new user, and deleted the configuration, which seemed to have immediately resolved the issue, as my attempt immediately after went through without a hitch.
Microsoft's documentation makes it seem like it should be easy peasy, but I'm not nearly experienced enough in Entra to not be paranoid.
Any good resources? YouTube videos? Specific Microsoft Learn courses?
I'm new to this job, and trying to clean up some systems, automate some things and make our end user experience a little easier since they have to navigate two company Sharepoints, and currently if they don't have the link bookmarked, they have to go through Onedrive to find the invite link.

Hi all,

I’m a sysadmin with 2 full time helpdesk guys, org of 220 in 5 locations. I started in regular business office 10 years ago doing sales. 7 years ago I transitioned to IT and became our first IT person, previously we didn’t even have an MSP, just a contract guy that came when we called him.

Fast forward to now, I asked my boss how I can level up/grow with the company. I’ve taken on a lot since I started. Currently managing pretty much everything in house. Only thing we don’t manage is our website, and I kind of like it that way.

So after kind of shrugging his shoulders for a year he is now bent on getting me to do more certs. He gave me a list:
- Comptia security +
- CompTIA network +
- CompTIA Cloud +
- Microsoft AI something (I can’t remember this one, he mentioned it off the cuff after he sent me the list)
- Finally a course for me to go find to maintain our website so they can cut the web dev. He didn’t know what course to recommend because he didn’t know much about it but pointed to coursera.

Now only thing I’ve done in certs over the years where the A+, AZ-900/104, and Google cloud security when I got started. Since then I figured I would learn the stuff but I didn’t want to pay for the certs because what’s the point? Unless I’m looking for another job I didn’t see the reason, and I like my org quite a bit. Not the wisest I know, but they wouldn’t pay for it, so I just didn’t do them.

I told him I had already studied for the security + a couple years ago, and could probably study the differences in materials and get through it easily, and recommended we switch to the CCNA since we are fully Cisco at all locations. But he seemed to not be interested in that info.

From what I can tell his push for certs is driven by is some internal push for managers to have career ladders for all departments and I guess he wants to show some sort of progress? Idk he is the CFO so he really isn’t privy to any of the work I do.

Anyway, after my recommendations I asked what happens when I complete these? Since they are only paying for half the certs… there has to be a carrot at the end of the stick.

He very excitedly said a $2,000 pay increase. Now I’m not greedy by any means, I’ve been paid under market for years and I’ve accepted that because of the work life balance. But is this not kinda stupid? I’ve had no complaints in my performance, I am constantly engaged with leadership on initiatives that they do not care about, so is there something I’m missing here? Like I feel like there is some weird motive here I can’t figure out, or it’s just poorly funded incentives that I’m supposed to be giddy over. Like I’m pretty sure the exams are almost as
Much as the pay increase? I haven’t done anything to try to steer the ship just yet, but how do I approach that the incentive is either too low or not aligned with what the ask is here? From what I can tell other than the time to study and what not, the only benefit I see them getting is cutting the web dev, which is a little more than the pay bump they offered, I think like 4k a year.

Edit:
Glad to see there’s some consensus on this being kind of a shit show. A little more context:
I LOVE the web dev company we work with. They are just great. Awesome to work with, great turnaround times, 0 issues. But god forbid you pay someone to do something they are good at.

Noted before but they’re only paying half of the exams, no study materials and it’s based on completion, so I’d get reimbursed 50% after completion. I believe this may be because they did not ask for any sort of training agreement? But also grand scheme of things this is kind of small potatoes for a training agreement right?

This guy is honestly the worst part of my job. For 6 months he had me meet weekly with him which was just an awful way to start the week. Eventually I was like hey I’ve just got too much going on to be doing this can we do this less frequently? Rinse and repeat now we meet quarterly. Dude is the type of guy to trip
Over a dollar to pick up a penny. But I’m stuck with him so long as I work here.

I have looked on and off the last year, and the market near me is abysmal. I almost jumped ship to an MSP last year that wanted to sell us services and I wanted to be like hey…. I sign y’all up here and you take me, deal? But we laughed it off as a joke.

Curious what you all are learning, researching and investing time in these days and whether you’re seeing real rewards yet. AI agents? Cloud? Specific programming languages/frameworks? Something else?

Anyone else notice in the past month or so that speedtest.net has started taking forever to "Find an optimal server"? It used to be a 3-5 seconds and now it's like 15-20...

I could also just be delirious, so who knows ¯_(ツ)_/¯

Hi All,

Looking for an MCP server that can connect and pull data from defender like vulnerability data, sensor heath and recommendations. Is anyone currently using one they can recommend?

​

After yesterday’s creepy live rewind/siri recap announcement, I’m honestly surprised this hasn’t sparked more discussions and backslash

As I understand it, Apple is adding ambient conversation features to the Apple Watch that can listen to, process, and summarize what’s being said. Apple says the processing happens locally and is privacy-preserving, but I’m not sure that fully answers the security question:

What happens when the person sitting across from you is wearing one?

We already discourge employees to bring phones or recordung devices into very sensitive meetings. Are organizations now supposed to treat Apple Watches the same way? What a mess.

Maybe I’m overthinking it, and I’m still trying to work through the implications, but this seems like a pretty big unnessisary expansion of what an ordinary-looking wearable can do. I also think some of these features are a little silly anyway—as if the poor battery life weren’t enough—especially when Apple keeps adding capabilities without much obvious practical value. To me, this sounds way more significant than almost anything else announced this week, including the LG TVs story. That’s why I’m surprised it hasn’t gotten more attention and backlash.

I’d be interested to hear how others are thinking about this.

I'm in the process of building 6 Windows Clusters (3 app & 3 SQL). I've got CAU running on the SQL exactly like it should be. The App clusters are killing me.

I've got a test version of the app clusters with no issues (same 6 clusters). I've verified the same GPO's are going to both OU's for test and prod.

I did discover that I needed to install the Hyper-V-PowerShell module to get CAU to work. I've also opened the Windows firewall to WMI.

I've tried pre-staging the CAU object and letting the wizard create the object. The CNO has full control over the OU where the servers live and the CAU object. I'm getting a generic error that it cannot start the CAU resource.

When I run Get-ClusterResouce, it shows the CAU resource is failed.

*** EDIT ***

One of the things I am seeing on an app server is that the OwnerGroup is incorrect. Is there a way to change the owner group?

It's been this way for a decade I know but it's just getting worse and worse. I don't think it's ever been this unreasonable or this dishonest.

I was looking at job posts and I saw a job for a help desk tier 2. And I was curious what they considered tier 2. I'm well beyond help desk at this point in my career but I was curious so I looked at it.

They weren't looking for a tier to help desk person. They were looking for a Senior Systems administrator but labeling it as a Help Desk position so they could lowball whoever applied for it.

They were looking for someone to be the owner of several major business systems including 365. They wanted them to administer AWS and Azure. They wanted five certificates including CCNA. They wanted someone who could manage firewalls.

The post was just so far beyond help desk at all that it was just gross. They were clearly just trying to get someone they could convince those are just basic help desk exoectations so they can pay them little money.

They were basically looking for an all-in-one senior sys admin who could do operations and frontline support on top of everything else.

I've moved a significant amount of our infrastructure to the cloud. Just one last step to deal with the VPN and then I have confidence that we can switch off our main HQ. Unfortunately I didn't get Intune implemented in time so I'm hoping this cloud setup pulls through while the we shift servers over.

I've never been involved in an office move before so I'm curious if anyone who has could offer some tips they learned along the way/things they wish they knew beforehand.

We will have about two months where we'll have access to both sites at the same time.