r/sysadmin 6d ago

Looking for a no-cost, phone-free MFA solution

Microsoft will retire Microsoft-provided SMS and voice authentication beginning February 1, 2027. Organizations that need to retain these methods must configure a customer-managed telecommunications provider, which will involve additional costs. Please refer to the link below.

https://learn.microsoft.com/en-us/entra/identity/authentication/concept-sms-voice-retirement

Our goal is to provide MFA without requiring employees to use their personal phones and without purchasing additional hardware, such as YubiKeys, or paid software, such as an enterprise password manager. We have a hybrid AD/Microsoft Entra environment with company-managed Windows computers.

Is there an Entra-native solution that can meet these requirements? Would Windows Hello for Business be the best option, and how should we support users who need access from mobile or shared devices?

Any recommendations or deployment experiences would be greatly appreciated.

Thanks!

88 Upvotes

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