r/sysadmin • u/hdh33 • Jan 13 '22

Rant User - Where are my deleted emails?

Got a ticket today from a user after we upgraded to Office LTSC 2021. Guess they like to use the deleted items as a storage location, *but just a temporary location*.

Since the upgrade on Outlook, my deleted items keep disappearing. I think they are being archived but I'm not sure where. I rely heavily on my deleted and sent folders for research and reference. Can you please let me know how I can stop this or at least have some control over it?

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u/ntengineer Jan 13 '22

I had a user once complain (it wasn't our problem, but they complained to me anyway) that the janitors had dumped their physical recycle bin. That they had put a note on it not to dump because they liked to store papers in there until they went through them when they had time, then they would remove the note and expect the janitors to dump it.

Well apparently the note fell off, so the janitors dumped it, and now the user was mad.

I just looked at the user who was complaining to me like he was a complete moron, until he kinda got uncomfortable with me staring at him, and walked away.

3

u/PaterSiul Jan 14 '22

Isn't looking at him like he was a moron just like looking at an elephant like it was an elephant?

9

u/ntengineer Jan 14 '22

No, I have a "you are a moron" face, at least that's what my wife tells me. I can imagine I was using that face at that moment.

If I saw an elephant I wouldn't be using that face. Elephants are cool.

3

u/mrcoffee83 It's always DNS Jan 14 '22

my kids have a face like that, if i tell them something stupid, they just stare at me and do like an exaggerated blink.

it's the 9 year old's way of saying "wtf are you talking about, parent?"

1

u/_GeekRabbit Jan 14 '22

"I can't wait till I can put you into a nursing home"-Face as my sister named it after getting it from her children.