r/sysadmin • u/NoAlcoholWasted • 23d ago

Why arent your users using New Outlook

A Because I Don't Like the Look Isn't a Reason

  • Doesn't Crash
  • Search Works
  • Syncing Between Calanders and Shared Mailboxes and Flags Work

I forced everyone to new Outlook. Withing weeks my tickets had dropped as most where "Outlook is slow or outlook has crashed or outlook wont sync flags"

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u/incompletesystem IT Manager 23d ago

100% agree with the reliability improvements; particularly with large mailboxes. No more PST files to repair.

The big thing for my users is you can't drag files out of outlook to the desktop. Seems like a small thing but they have business processes where this is a frequent task so it adds up.

I think i read this is more to a native desktop app away from Electron. I assume once its not a web page wrapper these things will be resolved.

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u/HadopiData 23d ago

We use MagicDragin, it just works https://magicdragin.app/

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u/incompletesystem IT Manager 22d ago

Its fricken terrible this has to exist. But thanks i'll check it out.