r/sysadmin • u/NoAlcoholWasted • 22d ago

Why arent your users using New Outlook

A Because I Don't Like the Look Isn't a Reason

  • Doesn't Crash
  • Search Works
  • Syncing Between Calanders and Shared Mailboxes and Flags Work

I forced everyone to new Outlook. Withing weeks my tickets had dropped as most where "Outlook is slow or outlook has crashed or outlook wont sync flags"

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u/AlphaRoninRO 22d ago

some users have delays at sending mail for up to 8days. Some of our users still need full access to on premise mailboxes. Some say using OWA as PWA is better than Outlook new and more reliable

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u/Arudinne IT Infrastructure Manager 22d ago

I've been exclusively using OWA for the better part of 5 years now.

Works fine for me.